Luxury Client Experience Advisor

Inside Lvmh; Cincinnati (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

Tiffany & Co. in Cincinnati, OH, seeks a Client Advisor to embody the Tiffany brand in client interactions and deliver exceptional service. You will build relationships, drive sales, and use the Tiffany Touch to create memorable experiences for diverse clients.

Role requires luxury retail experience, excellent communication, and flexibility for nontraditional hours; bilingual abilities and Gemologist background are a plus. This is a full-time, in-store position at our boutique.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Graduate Gemologist degree or previous GIA course work is preferred.
• Proficiency in multiple languages.

Responsibilities

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Capture client data.
• Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Drive business through key product pillars.
• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch.

Skills

Excellent communication

Customer relationships

Sales oriented

Education

College/university degree

Graduate Gemologist / GIA coursework

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in Cincinnati, OH, seeks a Client Advisor to embody the Tiffany brand in client interactions and deliver exceptional service. You will build relationships, drive sales, and use the Tiffany Touch to create memorable experiences for diverse clients.

Role requires luxury retail experience, excellent communication, and flexibility for nontraditional hours; bilingual abilities and Gemologist background are a plus. This is a full-time, in-store position at our boutique.