Luxury Client Advisor — VIP Service & Client Book

Celine; San Diego (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Short and long-term disability

Paid time off

Employee discount

Job summary

CELINE, a leading luxury fashion house, seeks an agile and passionate retail professional for its San Diego store. You will drive sales, manage client books, and promote events while upholding the brand image and service standards.

Ideal candidates have at least 3 years in luxury retail, strong product knowledge, and a passion for design. Flexible scheduling including evenings, weekends, and holidays is required.

Qualifications

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
• Computer literate; learn and use various software packages
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Skills

Retail sales

Luxury product knowledge

Customer service

Cash handling

Tech savvy

Education

Bachelor degree or equivalent

Tools

POS software

Inventory systems

Job description

CELINE, a leading luxury fashion house, seeks an agile and passionate retail professional for its San Diego store. You will drive sales, manage client books, and promote events while upholding the brand image and service standards.

Ideal candidates have at least 3 years in luxury retail, strong product knowledge, and a passion for design. Flexible scheduling including evenings, weekends, and holidays is required.