Luxury Client Advisor & Omnichannel Concierge

brobstongroup.com - Jobboard; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

brobstongroup.com - Jobboard in Houston, Texas seeks a luxury retail ambassador to deliver exceptional customer experiences and foster relationships. The role involves guiding clients through personalized journeys, driving sales, and supporting a secure retail environment.

The ideal candidate has a passion for luxury and fashion retail, strong interpersonal skills, and the ability to collaborate effectively with teams. Proficiency in English is essential, with additional languages being a bonus.

Qualifications

• Passion for selling and working in-store within luxury/fashion retail.
• Experience building and sustaining long-lasting client relationships.
• Fluent English; additional languages are a plus.

Responsibilities

• Create a welcoming environment and provide excellent in-store service aligned with the client journey ceremony.
• Capture and maintain customer data in the CRM to develop personalized follow-up and future opportunities.
• Collaborate with colleagues to ensure consistent, exceptional client experiences and positive team communication.

Job description

brobstongroup.com - Jobboard in Houston, Texas seeks a luxury retail ambassador to deliver exceptional customer experiences and foster relationships. The role involves guiding clients through personalized journeys, driving sales, and supporting a secure retail environment.

The ideal candidate has a passion for luxury and fashion retail, strong interpersonal skills, and the ability to collaborate effectively with teams. Proficiency in English is essential, with additional languages being a bonus.