Luxury Client Advisor — In-Store Experience & Sales

Tiffany & Co.; Wailea, Northern (HI, KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Tiffany & Co. in Wailea, Hawaii seeks a Client Advisor to embody the Tiffany brand in every client interaction, delivering the luxury experience and building long-term client relationships.

You will work non-traditional hours, achieve sales targets, leverage client data, and collaborate with colleagues to create memorable in-store moments. Experience in retail or luxury retail and US work authorization required; degree preferred and multilingual a plus.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Deepen relationships with clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow the business through elevated client experiences.
• Convert clients through curiosity and discovery daily.
• Elevate in-store experience by delivering memorable moments.
• Demonstrate Tiffany brand ambassador role during selling ceremonies.
• Leverage client feedback to elevate in-store experiences to memorable events.

Skills

Excellent communication

Brand ambassador

Client relationship building

Work non-traditional hours

Diversity & inclusion

POS systems proficiency

Work authorization (US)

Education

College/university degree preferred

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in Wailea, Hawaii seeks a Client Advisor to embody the Tiffany brand in every client interaction, delivering the luxury experience and building long-term client relationships.

You will work non-traditional hours, achieve sales targets, leverage client data, and collaborate with colleagues to create memorable in-store moments. Experience in retail or luxury retail and US work authorization required; degree preferred and multilingual a plus.