Luxury Client Advisor: Elevate In-Store Experiences

LVMH Group; Columbus (OH); On-site; USD 25,885 - 30,444; Full time

Job summary

Tiffany & Co invites applications for Client Advisor at Columbus, OH Easton Town Center. The role focuses on delivering the Tiffany Experience, building client relationships, and achieving sales targets in a luxury retail setting.

Requirements include experience in retail or luxury retail, ability to connect with clients, flexibility for non-traditional hours, and a college degree. Multilingual abilities are a plus. Salary transparency is disclosed as $18.79–$22.10 per hour in Columbus, Ohio.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Proficiency in multiple languages.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan.
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.

Skills

Retail experience

Customer service

Clienteling

Sales targets

Multilingual

Flexible hours

Communication

Education

College degree

Tools

POS systems

MS Outlook

Client tracking systems

Job description

Tiffany & Co invites applications for Client Advisor at Columbus, OH Easton Town Center. The role focuses on delivering the Tiffany Experience, building client relationships, and achieving sales targets in a luxury retail setting.

Requirements include experience in retail or luxury retail, ability to connect with clients, flexibility for non-traditional hours, and a college degree. Multilingual abilities are a plus. Salary transparency is disclosed as $18.79–$22.10 per hour in Columbus, Ohio.