Luxury Client Advisor – Create Memorable In-Store Moments

Tiffany & Co.; Boston (MA); On-site; USD 2,810,000 - 3,306,000; Full time

Job summary

Tiffany & Co. in Boston seeks a Client Advisor to embody the Tiffany brand in every client interaction within our luxury retail environment. You will apply your sales expertise to deepen client relationships and consistently exceed sales plans.

As a brand ambassador, you will deliver memorable experiences, manage client data, and collaborate with a high-service team to ensure an outstanding in-store experience and a seamless Tiffany Touch.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly and annual store sales plan.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Drive business through key product pillars.
• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch.
• Demonstrate Client Experience Behaviors identified within the TEI program and with Tiffany client experience vision.

Skills

Retail experience

Sales results

Flexibility to work hours

Diversity client base

Communication

Education

College/university degree

Gemologist degree / GIA coursework

Tools

POS systems

Microsoft Outlook

Job description

Tiffany & Co. in Boston seeks a Client Advisor to embody the Tiffany brand in every client interaction within our luxury retail environment. You will apply your sales expertise to deepen client relationships and consistently exceed sales plans.

As a brand ambassador, you will deliver memorable experiences, manage client data, and collaborate with a high-service team to ensure an outstanding in-store experience and a seamless Tiffany Touch.