Luxury Client Advisor

Technogym; South Carolina; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Wellness days

Birthday leave

Employee Assistance Program (EAP)

Gym membership reimbursement

Job summary

Technogym is seeking a Client Advisor to join our Newstead Boutique, delivering an exceptional in-store and omnichannel experience for premium customers. You will act as a Brand Ambassador, combining product knowledge with storytelling to exceed customer expectations.

The role emphasizes proactive relationship building, luxury retail sensitivity, and collaboration with sales teams. You will contribute to a premium customer journey and community events.

Qualifications

• Relevant experience as a Personal Trainer or Wellness Consultant in a premium environment, or as a Sales Client Advisor.
• Strong sales and networking skills, with a talent for building relationships and leveraging local market knowledge.
• Experience in selling face to face and phone.

Responsibilities

• Deliver an excellent customer experience with strong product knowledge and service.
• Handle omnichannel enquiries via phone and email as well as walk-ins.
• Proactively attract new customers while maintaining relationships with existing clients.
• Drive sales by meeting and exceeding store targets.
• Host and participate in events and activations at the store.
• Provide a premium, memorable shopping experience through brand storytelling and selling skills.
• Ensure the store reflects brand guidelines, including visual merchandising and atmosphere.
• Collaborate with Field Sales and Inside Sales to ensure a smooth customer journey.

Skills

Personal Trainer

Wellness Consultant

Sales Client Advisor

Job description

Technogym inspires70million daily usersto train using ourinnovative & engaging solutions for fitness, sport and health. By promoting theHealthness lifestyleof exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have theright spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

What We Offer

• 7 extra Wellness Days per year
• 1 Birthday Leave day in your birthday month
• Access to our Employee Assistance Program (EAP) with paid therapy sessions
• $100 monthly reimbursement for gym membership

Your Role

We are looking for a responsible, highly motivatedClient Advisorwith a genuine interest in our brand and a real passion for sport and wellness.

As an in-store Client Advisor, you will act as a Brand Ambassador, delivering an excellent experience to our customers in-store, as well as via phone and email. You will always put the customer first and deliver great customer service, striving to exceed customers’ expectations.

This position is based on-site at our Newstead Boutique.

Your Impact

• Provide an outstanding customer experience through excellent product knowledge and service
• Handle omnichannel enquiries via phone and email as well as walk-ins, supporting sales enquiries from all segments
• Proactively attract new customers while building and maintaining relationships with existing clients
• Drive sales performance by meeting and exceeding individual and store targets
• Host and participate in events and activations at the store
• Deliver a premium, memorable shopping experience through strong Brand storytelling and selling skills
• Ensure the store reflects brand guidelines, including visual merchandising, cleanliness, and atmosphere
• Collaborate with Field Sales and Inside Sales teams to ensure a smooth and consistent customer journey

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers. You have a passion for design, luxury goods, fashion, working out and a healthy lifestyleWhat you should bring:

• Relevant experience as a Personal Trainer or Wellness Consultant in a premium environment, or as a Sales Client Advisor - ideally within luxury retail brands or the premium hospitality industry
• Strong sales and networking skills, with a talent for building relationships and leveraging local market knowledge
• Experience in selling face to face and phone

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: 06250230965 Certified Electronic Mail (PEC): [e-mail] Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 201500000083