Luxury Brand Specialist (Authentication & Customer Service) -Japanese Bilingual

Pasona Inc. (United States); Los Angeles (CA); Sur place; USD 45 000 - 56 000; Plein temps

Résumé du poste

Pasona N A, Inc. is hiring a Luxury Brand Specialist to join our West Hollywood showroom. The role focuses on authentication, pricing, and sourcing luxury inventory while supporting in-store sales and customer service. A 3-month training program in Malaysia is included as part of the onboarding process.

Candidates should have JLPT N2 or higher and expert English, with a strong interest in luxury brands. Early-career candidates are welcome and growth is expected.

Qualifications

• JLPT N2 or higher required.
• English at expert level required.
• Strong interest in luxury brands and fashion.
• Willing to learn and grow in a hands-on role.
• Detail-oriented and organized.

Responsabilités

• Authenticate luxury brand items (condition & authenticity checks).
• Evaluate product value and pricing.
• Purchase and source inventory.
• Support in-store sales and customer service.
• Assist with daily operations (inventory, display, coordination).

Connaissances

JLPT N2 or higher

English: Expert level

Luxury brand / fashion interest

Hands-on learning mindset

Detail-oriented and organized

Description du poste

Position: Luxury Brand Specialist (Authentication & Sales)

Location: West Hollywood, CA

Industry: Luxury Resale (Startup)

Employment Type: Full-time

Working Hours: 10:00 AM – 7:00 PM (shift, weekends included)

Salary: $4,000/month + Bonus

After 5 months: $4,200

After certification: $4,500–$5,000

Overview

Our Client, a Japanese luxury resale startup is opening a new store in West Hollywood this October.

We are hiring team members to join from the early stage and grow with the business.

All hires will participate in a 3-month training program in Malaysia (July–September) to learn luxury brand knowledge and authentication skills.

Key Responsibilities

• Authenticate luxury brand items (condition & authenticity check)
• Evaluate product value and pricing
• Purchase and source inventory
• Support in-store sales and customer service
• Assist with daily operations (inventory, display, coordination)

Training (Malaysia – 3 months)

• Brand knowledge (weekly training)
• Authentication skills (materials, texture, smell, etc.)
• Pricing and product evaluation
• Hands-on practice

Requirements

• Japanese: JLPT N2 or higher
• English: Expert level
• Strong interest in luxury brands / fashion
• Willing to learn and grow in a hands-on role
• Detail-oriented and organized

Preferred

• Retail / customer service experience
• Early-career candidates welcome