Luxury Brand Experience Evaluator

CXG; Oak Brook (IL); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Flexible assignments

Purchase reimbursement

Mobile platform CXG Live access

Job summary

CXG is seeking a Luxury Brand Evaluator to discreetly assess customer experiences across fashion, beauty, jewelry, and automotive brands. This role involves visiting stores or evaluating online experiences, then providing candid feedback to help brands refine their services.

Assignments are flexible and can be completed on a per-mission basis. You may receive reimbursement for approved purchases as part of certain missions, and you’ll manage tasks via a user-friendly mobile platform, CXG Live.

Qualifications

• Need keen eye for ambiance, service quality and overall customer experience.
• Ability to observe and document findings clearly and honestly.
• Comfort engaging with sales staff in luxury environments.

Responsibilities

• Choose assignments aligned with preferences and profile.
• Visit luxury stores or evaluate online and provide feedback.
• Observe ambiance, service level and customer interactions.
• Submit detailed feedback through our questionnaires.

Skills

Attention to detail

Observation skills

Customer mindset

Luxury brand familiarity

Tools

CXG Live

Job description

CXG is seeking a Luxury Brand Evaluator to discreetly assess customer experiences across fashion, beauty, jewelry, and automotive brands. This role involves visiting stores or evaluating online experiences, then providing candid feedback to help brands refine their services.

Assignments are flexible and can be completed on a per-mission basis. You may receive reimbursement for approved purchases as part of certain missions, and you’ll manage tasks via a user-friendly mobile platform, CXG Live.