Luxury Brand Experience Auditor

CXG; Palo Alto (CA); Hybride; USD 21 000 - 41 000; Plein temps

Avantages offerts par ce poste

Brand collaboration

Flexible assignments

Purchase reimbursements

User-friendly platform

Résumé du poste

CXG, the global leader in customer experience, is seeking a luxury brand evaluator to discreetly assess customer interactions across boutiques, online, or returns. You will provide detailed feedback that helps premium brands refine their services and preserve the luxe experience for discerning shoppers.

Choose assignments that fit your interests, visit stores or evaluate online from home, observe ambiance and service, and share honest observations via our questionnaire platform.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsabilités

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - check the ambiance, service quality, and overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

Description du poste

CXG, the global leader in customer experience, is seeking a luxury brand evaluator to discreetly assess customer interactions across boutiques, online, or returns. You will provide detailed feedback that helps premium brands refine their services and preserve the luxe experience for discerning shoppers.

Choose assignments that fit your interests, visit stores or evaluate online from home, observe ambiance and service, and share honest observations via our questionnaire platform.