Luxury Brand Evaluator — Flexible Assignments (MA)

CXG group; Boston, Northern (MA, KY); Hybrid; USD 20,000 - 32,000; Full time

Benefits offered by this job

Iconic brand collaboration

Flexible assignments

Reimbursement for purchases

User-friendly mission platform

Job summary

CXG group seeks a luxury brand evaluator to discreetly assess customer experiences across boutiques and online stores. You will visit stores, interact with sales staff, and share candid feedback that helps brands refine service quality.

Join a global leader in customer experience, enjoy flexible assignments, and work remotely where allowed. No prior experience is required, and reimbursement for approved purchases may be provided.

Qualifications

• Must be 18 years or older (21 years or older in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - check the ambiance, service quality, and overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

Skills

Flexibility

Observation

Feedback delivery

Online evaluation

Job description

CXG group seeks a luxury brand evaluator to discreetly assess customer experiences across boutiques and online stores. You will visit stores, interact with sales staff, and share candid feedback that helps brands refine service quality.

Join a global leader in customer experience, enjoy flexible assignments, and work remotely where allowed. No prior experience is required, and reimbursement for approved purchases may be provided.