Luxury Brand Ambassador – Fragrance & Home

Diptyque Distribution LLC.; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Diptyque Distribution LLC. in New York, NY is seeking a Brand Ambassador to represent the luxury fragrance and home brand with elegance and storytelling.

You will engage customers, provide personalized consultations, and drive sales through exceptional service and product knowledge. The role requires a passion for luxury goods, strong communication, and the ability to work flexible hours including weekends.

Qualifications

• Experience in luxury retail or high-end beauty is preferred.
• Excellent interpersonal and communication skills.
• Strong sales acumen with a client-focused approach.
• Willingness to work weekends, evenings, and holidays.

Responsibilities

• Represent Diptyque with professionalism, embodying the brand image.
• Engage customers with personalized consultations and immersive experiences.
• Educate customers on product range, ingredients, history, and USP.
• Achieve individual and team sales targets through upselling.
• Maintain pristine visual merchandising and brand standards.
• Assist with inventory and stock organization.
• Process sales transactions accurately using POS systems.
• Gather customer feedback and market insights for management.
• Participate in events, promotions, and training as required.
• Build and maintain relationships to foster brand loyalty.

Skills

Luxury retail

Customer service

Sales/upselling

Excellent communication

Flexible hours

Education

High school diploma or equivalent

College degree preferred

Tools

POS systems

Job description

Diptyque Distribution LLC. in New York, NY is seeking a Brand Ambassador to represent the luxury fragrance and home brand with elegance and storytelling.

You will engage customers, provide personalized consultations, and drive sales through exceptional service and product knowledge. The role requires a passion for luxury goods, strong communication, and the ability to work flexible hours including weekends.