Luxury Brand Ambassador — Customer Experience Specialist

Ralph Lauren; Bluffton (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading premium lifestyle brand in Bluffton is seeking a Brand Ambassador to deliver exceptional customer service while promoting the brand's values. The ideal candidate will have retail experience and a passion for fashion, enabling them to create personalized shopping experiences. Responsibilities include meeting sales goals, maintaining store standards, and contributing to a positive team environment. Flexible scheduling is necessary, with shifts that may include evenings and weekends. This role offers opportunities for future leadership development.

Qualifications

• Retail experience in a high-volume environment preferred.
• Ability to communicate effectively with customers.
• Capacity to lift up to 30 lbs and maneuver around store areas.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Understand and meet sales objectives and KPIs.
• Collaborate with the team to achieve sales plans.
• Assist customers in fitting rooms and maintain store standards.
• Participate in company training and uphold core values.

Skills

Customer service orientation

Communication skills

Team collaboration

Fashion knowledge

Job description

A leading premium lifestyle brand in Bluffton is seeking a Brand Ambassador to deliver exceptional customer service while promoting the brand's values. The ideal candidate will have retail experience and a passion for fashion, enabling them to create personalized shopping experiences. Responsibilities include meeting sales goals, maintaining store standards, and contributing to a positive team environment. Flexible scheduling is necessary, with shifts that may include evenings and weekends. This role offers opportunities for future leadership development.