Luxury Boutique Experience Specialist

Adecco (Portugal); Palo Alto (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Holiday pay

Employee discount

Job summary

Adecco is seeking polished Boutique Assistants to join an iconic luxury brand in a sophisticated boutique environment in Palo Alto. The role focuses on warm, personalized service, appointment prep, client entertainment, and concierge-style assistance. Nights and weekends are required as retail hours vary.

This temporary engagement runs from November 2026 through February 2027, with full-time and part-time opportunities available. Pay is $24–$25 per hour, with a 35-hour work week for full-time.

Qualifications

• Previous experience in luxury retail, hospitality, upscale restaurants, hotels, customer service, or another high-touch service environment.
• Polished, approachable, professional presence.
• Exceptional interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Strong computer and technology skills.
• Microsoft Office experience required; SAP experience is a plus.
• Additional language skills are a plus.
• Collaborative, positive, and 'can-do' attitude.
• Genuine interest in luxury, fashion, jewelry, watches, hospitality, or exceptional client service.
• Intellectual curiosity and a willingness to learn.

Responsibilities

• Create a warm, welcoming, and polished environment for every client.
• Support the boutique team with appointment preparation, client entertainment, product presentation, gift wrapping, and food and beverage service.
• Assist with preparing the boutique for client appointments and creating an elevated experience.
• Help manage boutique traffic, appointments, and client flow.
• Assist with client service requests, including watch sizing, strap changes, complimentary cleaning, engraving, embossing, and other personalization services.
• Assist clients with personalized requests such as restaurant reservations, directions, entertainment recommendations, floral orders, and other concierge-style services.
• Support incoming phone calls, messages, and appointment-setting inquiries.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Hospitality

Tools

Microsoft Office

SAP

Job description

Adecco is seeking polished Boutique Assistants to join an iconic luxury brand in a sophisticated boutique environment in Palo Alto. The role focuses on warm, personalized service, appointment prep, client entertainment, and concierge-style assistance. Nights and weekends are required as retail hours vary.

This temporary engagement runs from November 2026 through February 2027, with full-time and part-time opportunities available. Pay is $24–$25 per hour, with a 35-hour work week for full-time.