Luxury Beauty Concierge - Elevate Customer Experience

Nordstrom; Glendale (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Health Benefits

PTO & Retirement

Job summary

Nordstrom in Glendale is seeking a Beauty Concierge who is detail oriented, results driven, and committed to providing outstanding customer service every day. You will assist with cosmetic inquiries, demonstrate products, and help customers find the right solutions.

A day in the life includes greeting customers, sharing knowledge of the cosmetics area, supporting store operations, handling deliveries, and maintaining confidentiality while delivering a premium shopping experience.

Qualifications

• Ability to communicate clearly and professionally with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.
• Physical requirements as listed in the job description.

Responsibilities

• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services.
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions.
• Support store operations by being a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Customer service

Communication

Sales skills

Job description

Nordstrom in Glendale is seeking a Beauty Concierge who is detail oriented, results driven, and committed to providing outstanding customer service every day. You will assist with cosmetic inquiries, demonstrate products, and help customers find the right solutions.

A day in the life includes greeting customers, sharing knowledge of the cosmetics area, supporting store operations, handling deliveries, and maintaining confidentiality while delivering a premium shopping experience.