Luxury Banquet Operations Lead

The Goodkind Group, LLC; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

The Goodkind Group, LLC in New York seeks an experienced Banquet Manager to lead luxury event operations, guiding setup, execution, and teardown across banquet, meeting, and special events. You will coordinate BEOs, room setups, F&B, and timelines while ensuring flawless guest experiences.

Ideal candidates bring 3–5 years in banquet management, strong leadership, and excellent communication to manage large teams and multi-department collaboration, maintaining the highest standards of service.

Qualifications

• 3–5 years of banquet management experience in luxury settings
• Strong leadership, organizational, and problem-solving skills
• Experience managing large teams in fast-paced banquet/events environments
• Excellent communication and interpersonal abilities

Responsibilities

• Oversee setup, execution, and breakdown of banquet, meeting, and special event functions
• Review and finalize banquet event orders (BEOs), room setups, F&B requirements, and event timelines
• Conduct pre-event inspections and post-event walkthroughs to ensure service excellence
• Ensure all event spaces are prepared, maintained, and presented at the highest level
• Serve as primary operational contact for clients during events to meet or exceed expectations
• Lead, coach, and develop banquet supervisors, captains, servers, bartenders, and support staff
• Create staff schedules based on business levels and labor guidelines
• Foster a positive, collaborative, and high-performance team culture
• Review and approve departmental payroll and staffing schedules
• Assist with budgeting, forecasting, inventory management, and cost controls
• Monitor supplies to support operational efficiency
• Support purchasing and inventory processes for events
• Assist with accurate event billing and reconciliation procedures

Skills

Banquet operations

Staff leadership

Event planning

Guest service

Budgeting

Microsoft Office

Hospitality software

Education

Bachelor's degree in Hospitality Management

High school diploma or equivalent

Tools

Hospitality management software

Microsoft Office

Job description

The Goodkind Group, LLC in New York seeks an experienced Banquet Manager to lead luxury event operations, guiding setup, execution, and teardown across banquet, meeting, and special events. You will coordinate BEOs, room setups, F&B, and timelines while ensuring flawless guest experiences.

Ideal candidates bring 3–5 years in banquet management, strong leadership, and excellent communication to manage large teams and multi-department collaboration, maintaining the highest standards of service.