Luxury Auto Service Concierge & Front Desk

Jaguar Land Rover Bellevue; Bellevue (WA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Training

Employee Vehicle Purchase Plans

Discounts on Products

Job summary

Jaguar Land Rover Bellevue is looking for a team member to enhance the luxury experience for customers. Responsibilities include answering calls, handling complaints, and managing transactions. Preferred qualifications include proficiency in Microsoft Office and strong communication skills. This role offers a flexible schedule and benefits such as medical, dental, and 401(k) plans, with pay ranging from $22.00 to $26.00 per hour depending on experience.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights and weekends.
• Ability to communicate customers' interests and needs to management.
• Professional personal appearance.
• Acceptable motor vehicle driving record.

Responsibilities

• Answer phones and direct consumers to the proper department.
• Handle customer complaints and refer to the appropriate individual.
• Receive payments from service and sales customers.
• Operate switchboard telephone system.
• Communicate with callers in a professional and friendly manner.
• Assist managers with clerical duties as needed.
• Be friendly and efficient with all customers and employees.
• Familiarize with department structures to assist customers.

Skills

Microsoft Office Suite

Communication

Customer Service

Professional Appearance

Job description

Jaguar Land Rover Bellevue is looking for a team member to enhance the luxury experience for customers. Responsibilities include answering calls, handling complaints, and managing transactions. Preferred qualifications include proficiency in Microsoft Office and strong communication skills. This role offers a flexible schedule and benefits such as medical, dental, and 401(k) plans, with pay ranging from $22.00 to $26.00 per hour depending on experience.