Luxury Auto Service Advisor: $75k+ Earnings Potential

Mercedes of Knoxville; Chattanooga (TN); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company Match

Employee Discounts on Products & Services

5-Day Work Week

Paid Holidays and Paid Time Off

Job summary

A luxury automotive service provider in Chattanooga, TN is seeking a Service Advisor to join their team. The role offers a chance to provide expert advice on vehicle service, alongside an industry-leading pay plan with a potential income exceeding $75,000 annually. Responsibilities include scheduling appointments, advising customers on service costs, and ensuring a satisfied customer experience. Candidates with previous experience in a fast-paced environment and bilingual skills are preferred, and a positive attitude is essential.

Qualifications

• Previous Service Advisor experience is preferred.
• General knowledge of vehicle mechanical operations is preferred.
• Professional appearance and a positive attitude.

Responsibilities

• Schedule appointments for service/maintenance/recall work.
• Greet customers and inspect their vehicle.
• Advise customers about necessary/suggested services and costs.
• Follow the status of the customer's vehicle from service bay entry through completion of work.
• Keep customers informed of any changes that occur.

Skills

Customer Communication Skills

Bilingual (Spanish/English)

Works well in a fast-paced environment

Tools

CDK

Job description

A luxury automotive service provider in Chattanooga, TN is seeking a Service Advisor to join their team. The role offers a chance to provide expert advice on vehicle service, alongside an industry-leading pay plan with a potential income exceeding $75,000 annually. Responsibilities include scheduling appointments, advising customers on service costs, and ensuring a satisfied customer experience. Candidates with previous experience in a fast-paced environment and bilingual skills are preferred, and a positive attitude is essential.