Luxury Apartment Community Manager | Leases & Bonuses

Westdale; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid vacation and holidays

Tuition reimbursement

Credit union

Service recognition awards

Employee assistance program

Apartment rental discounts

Job summary

Westdale in Austin is seeking an energetic Community Manager to oversee a 294-unit luxury apartment community at the edge of Northwest Austin and Cedar Park. You will be responsible for the financial success and resident satisfaction, with a focus on on-site operations, renewals, and team leadership.

The role requires 3+ years in on-site property management, proficiency with Yardi, Yieldstar, and CRM IQ, and a strong emphasis on customer service and mentoring.

Qualifications

• Minimum of 3 years experience in on-site property management.
• At least 1 year of Community Manager experience.
• Must have computer skills in Word, Excel, Outlook, and Yardi or similar programs.
• Yieldstar and CRM IQ experience.
• Strong bookkeeping and organizational skills.
• Excellent verbal and written communication.
• Superior customer service skills.
• Effective mentoring, coaching, and leadership skills.
• High school diploma or equivalent.
• Certified Apartment Manager (CAM) is a plus!

Responsibilities

• Maintaining financial and operational accountability for the property.
• Managing and coordinating personnel, activities, and available resources to accomplish property objectives as set forth by the Regional Director and property owner.
• Working with residents to renew leases, resolve problems, and ensure customer satisfaction.
• Recording resident data such as traffic, leasing activity, renewals, and collection activity.
• Hiring, training, motivating, and supervising staff.

Skills

Customer service

Leadership

Management

Communication

Education

High school diploma or equivalent

CAM certification (a plus)

Tools

Yardi

Yieldstar

CRM IQ

Word

Excel

Outlook

Job description

Westdale in Austin is seeking an energetic Community Manager to oversee a 294-unit luxury apartment community at the edge of Northwest Austin and Cedar Park. You will be responsible for the financial success and resident satisfaction, with a focus on on-site operations, renewals, and team leadership.

The role requires 3+ years in on-site property management, proficiency with Yardi, Yieldstar, and CRM IQ, and a strong emphasis on customer service and mentoring.