Lux Valet Attendant - Premium Hotel Guest Experience

fourseasons; Minneapolis (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Meal program

Parking discounts

Parental leave

Discounted accommodations

Job summary

Four Seasons Hotel Minneapolis seeks a Valet Attendant to welcome guests, assist with luggage, and safely park cars in the hotel garage. You will open doors, guide arrivals, and ensure a smooth arrival experience.

This role requires prior valet experience, a valid driver's license, the ability to drive manual transmissions, and a customer‑service mindset. You must be 18+, comfortable outdoors, and ready to serve with warmth and professionalism.

Qualifications

• Previous experience in Valet is required.
• Valid driver's license with clean driving record.
• Ability to drive all types of vehicle, including manual stick.
• Must be at least 18 years of age.
• Ability to work outside for majority of shift and be mobile/standing for 100% of shift.
• Ability to push and pull luggage carts with weight up to 200 pounds.
• Ability to lift or carry luggage/ boxes up to 100 pounds.
• Must have flexibility in availability to work according to business volume.
• A passion for hospitality and a desire to be the best!

Responsibilities

• Greet guests by opening their car door and welcoming them to the hotel, and assist in their arrival experience
• Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience
• Issue appropriate valet parking ticket to guests who want car parked
• Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in
• Offer services to transport luggage to the room and/or escort guest to their rooms
• Explain parking rates and retrieval procedures to guests upon arrival
• Greet and open hotel doors for all guests and local patrons arriving on foot
• Direct traffic flow and hold hotel entrance doors for guest arriving and departing to and from the hotel
• Provide guest with directions, recommendations and information about the city and its attractions
• Arrange taxis as needed for guest
• Handle all guest interaction with the highest level of hospitality and professionalism
• Resolve guest complaints, and assist guests in all inquiries in connection with hotel services
• Drive guest to their destination within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
• Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
• Complete and maintain all ticket information and revenue calculations for valet system

Skills

Valet experience

Job description

Four Seasons Hotel Minneapolis seeks a Valet Attendant to welcome guests, assist with luggage, and safely park cars in the hotel garage. You will open doors, guide arrivals, and ensure a smooth arrival experience.

This role requires prior valet experience, a valid driver's license, the ability to drive manual transmissions, and a customer‑service mindset. You must be 18+, comfortable outdoors, and ready to serve with warmth and professionalism.