Lux Spa Concierge & Guest Experience Specialist

Viceroy Hotels and Resorts; Sun Valley (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

Viceroy Hotels and Resorts is seeking a Spa Receptionist in Sun Valley, Idaho to provide exceptional service and support spa operations. As the first point of contact, you'll manage reservations, guest check-ins, and ensure a seamless spa experience.

Ideal candidates should have experience in luxury hospitality, excellent communication skills, and proficiency in spa software. The role promises a dynamic work environment in a luxury hotel setting.

Qualifications

• Previous experience in luxury hospitality, retail, spa, or front desk roles strongly preferred.
• Exceptional communication, interpersonal, and guest-service skills.
• Professional appearance and polished demeanor.

Responsibilities

• Welcome guests warmly, providing an attentive greeting upon arrival.
• Manage all spa bookings with accuracy.
• Anticipate guest needs and respond promptly.

Skills

Luxury hospitality experience

Exceptional communication skills

Proficiency in spa software

Interpersonal skills

Multitasking abilities

Tools

Book4Time

SpaSoft

Mindbody

Job description

Viceroy Hotels and Resorts is seeking a Spa Receptionist in Sun Valley, Idaho to provide exceptional service and support spa operations. As the first point of contact, you'll manage reservations, guest check-ins, and ensure a seamless spa experience.

Ideal candidates should have experience in luxury hospitality, excellent communication skills, and proficiency in spa software. The role promises a dynamic work environment in a luxury hotel setting.