Lux Room Attendant — Elevate Guest Experience

Highgate; Miami (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

The Elser Hotel & Residences operated by Highgate seeks a Room Attendant in Downtown Miami. You will maintain clean guestrooms and provide attentive, courteous service to guests, ensuring high standards of cleanliness throughout the property.

Responsibilities include cleaning guestrooms, restocking supplies, and reporting maintenance or missing items promptly to supervisors. A High School diploma and the ability to lift up to 50 pounds are preferred, with strong communication skills essential

Qualifications

• High School diploma or equivalent preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
• Ability to stand during the entire shift.
• Effective communication with guests and staff.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties and stock housekeeping cart.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock cleaning cart for next day’s use.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items per standards.
• Ensure overall guest satisfaction.

Skills

Communication

Customer service

Education

High School diploma or equivalent

Job description

The Elser Hotel & Residences operated by Highgate seeks a Room Attendant in Downtown Miami. You will maintain clean guestrooms and provide attentive, courteous service to guests, ensuring high standards of cleanliness throughout the property.

Responsibilities include cleaning guestrooms, restocking supplies, and reporting maintenance or missing items promptly to supervisors. A High School diploma and the ability to lift up to 50 pounds are preferred, with strong communication skills essential