Lux Pool Attendant - Luxury Hotel Guest Service

Highgate; HMS Bounty (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer 匹

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

The Pool Attendant role at The Elser Hotel & Residences, managed by Highgate, focuses on keeping pool areas pristine while delivering exceptional guest service in a luxury Miami setting.

Responsibilities include maintaining pool areas, assisting guests, stocking towels, and supporting open/close procedures. A Highgate associate benefits package accompanies this hourly role, with opportunities for growth in hospitality.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• At least 1 year of progressive experience in a hotel or a related field required.
• Flexible and long hours sometimes required.
• Ability to stand during the entire shift.
• Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards.

Responsibilities

• The Pool Attendant maintains pool stations and provides exceptional guest service.
• Maintain cleanliness of pool areas, furniture, and service areas.
• Replenish towels and retail amenities and stock during the shift.
• Assist in opening and closing side-work as assigned.
• Ensure overall guest satisfaction and assist guests with service requests.

Skills

Guest service

Communication

Multitasking

Attendance

Education

High School diploma or equivalent

Job description

The Pool Attendant role at The Elser Hotel & Residences, managed by Highgate, focuses on keeping pool areas pristine while delivering exceptional guest service in a luxury Miami setting.

Responsibilities include maintaining pool areas, assisting guests, stocking towels, and supporting open/close procedures. A Highgate associate benefits package accompanies this hourly role, with opportunities for growth in hospitality.