Lux Front Desk Agent — Elevate Guest Experiences

Recess; Savannah (GA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Complimentary daily team meals

Employee hotel and dining discounts

Job summary

Recess Hotel & Club in Savannah is seeking a passionate Front Desk Agent to set the tone for a luxurious guest experience as we open in Fall 2026. You will welcome guests, manage check-in/out, address requests, and coordinate across teams to ensure memorable stays.

This on-site role emphasizes hospitality, brand standards, and warm, proactive service in a developing, community-focused hotel.

Qualifications

• Hard-working team player with a positive attitude and strong attention to detail.
• Passionate about hospitality and delivering elevated service.
• Able to multitask and make decisions in a fast-paced environment.
• Excels at verbal and written communication.
• Excellent presentation and grooming standards.
• Previous experience with property management systems is a plus.
• Able to endure abundant physical movement in various work areas.

Responsibilities

• Provide welcoming and exceptional service upon guest arrival and for the duration of their stay to create a fun, meaningful experience for guests
• Check-in and check-out guests according to resort procedure
• Address guest requests, challenges or complaints in a friendly, attentive and timely manner
• Effectively communicate Front Office and guest needs to management or other departments
• Manage reservations and VIP guest amenities/requests
• Maintain a working knowledge of resort operations, the Bardo brand and available guest services and resort programming
• Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort

Job description

Recess Hotel & Club in Savannah is seeking a passionate Front Desk Agent to set the tone for a luxurious guest experience as we open in Fall 2026. You will welcome guests, manage check-in/out, address requests, and coordinate across teams to ensure memorable stays.

This on-site role emphasizes hospitality, brand standards, and warm, proactive service in a developing, community-focused hotel.