Lux Eyewear Sales Associate — Part-Time + Bonus/Commission

EssilorLuxottica; Mission Viejo (CA); On-site; USD 23,000 - 36,000; Part time

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Part-Time Retail Sales Associate in Mission Viejo, CA to provide exceptional customer service, build relationships, and meet sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

At LensCrafters, you will stay up-to-date on industry trends, participate in training sessions, and demonstrate the

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in eyewear and/or luxury retail.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, adaptable, supportive, respectful and open to feedback.
• Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Punctual

Reliability

Flexible hours

Organization

Team player

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Part-Time Retail Sales Associate in Mission Viejo, CA to provide exceptional customer service, build relationships, and meet sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

At LensCrafters, you will stay up-to-date on industry trends, participate in training sessions, and demonstrate the