Lux Concierge: Front Desk & Guest Experience

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hotel Discounts

Paid Time Off

401K Match

Medical Coverage

Job summary

Eden Roc Miami Beach is seeking a Concierge to deliver exceptional guest service in a luxury oceanfront setting. You will assist with restaurant reservations, transportation planning, and local recommendations, serving as a helpful resource for guests to enhance their stay.

Join Davidson Hospitality Group's team and bring your hospitality passion, strong communication and multitasking abilities, plus knowledge of local attractions and reservation systems, with flexible hours including weekends.

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication, problem-solving, and interpersonal skills.
• Knowledge of local attractions, restaurants, and transportation options.
• Ability to multitask and prioritize guest requests.
• Proficient in Microsoft Office and reservation systems.
• Ability to work flexible hours including weekends and holidays.
• Bilingual skills are a plus.

Responsibilities

• Assist guests with restaurant reservations, transportation arrangements, and recommendations for local attractions.
• Serve as a knowledgeable resource to enhance guests' overall experience.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Bilingual

Tools

Microsoft Office

Reservation systems

Job description

Eden Roc Miami Beach is seeking a Concierge to deliver exceptional guest service in a luxury oceanfront setting. You will assist with restaurant reservations, transportation planning, and local recommendations, serving as a helpful resource for guests to enhance their stay.

Join Davidson Hospitality Group's team and bring your hospitality passion, strong communication and multitasking abilities, plus knowledge of local attractions and reservation systems, with flexible hours including weekends.