Lung Cancer Screening Patient Representative

Appalachian Regional Healthcare (ARH); Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) in Lexington, KY seeks a Lung Cancer Screening Patient Representative to provide administrative support to the Lung Cancer Screening Program and related clinical operations, while assisting with data entry, scheduling, and patient education.

The role requires strong organizational skills, proficiency with Microsoft Office and EHR systems, and the ability to manage multiple tasks in a healthcare environment.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in a clinic or hospital setting.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience with Meditech and PACS systems.
• Strong organizational and administrative skills; attention to detail.

Responsibilities

• Provide administrative support to the Lung Cancer Screening Program and related clinical operations.
• Perform clerical duties that support overall program efficiency.
• Receive, prioritize, and triage telephone calls.
• Compose memos, reports, meeting minutes, and other documents as requested.
• Assist with data entry, data management, and submission to registries.
• Enter patient encounter information and follow-up schedules into the EHR.
• Maintain records in an accurate, organized, and timely manner.
• Create reports and perform record-keeping functions as requested.
• Promote communication and education between patients and healthcare providers.
• Escalate ongoing issues to the Service Line Coordinator.
• Track and manage patient referrals, appointments, scheduling, and authorizations.
• Plan and participate in community education events and health fairs.
• Coordinate patient appointments and provide support throughout the screening process.
• Perform other duties as assigned.

Skills

Excel

Word

PowerPoint

Outlook

Meditech

PACS

Organizational skills

Administrative skills

Communication

Education

High School Diploma or GED

Tools

Meditech

PACS

Job description

Overview

The Lung Cancer Screening Patient Representative will provide administrative support to the Lung Cancer Screening Program, Clinical Operations, and clerical assistance. This individual will work to improve coordination of patient care, help patients navigate the healthcare system, reduce barriers when possible and support achievement of program deliverables through various resources. This position will require the ability to interact with personnel as well as outside agencies and patients, the ability to act independently to carry out duties and responsibilities of the job without specific supervision by people or procedure, and the aptitude to establish work priorities to meet established deadlines.

Responsibilities

• Provide administrative support to the Lung Cancer Screening Program and related clinical operations.
• Perform clerical duties that support overall program efficiency.
• Receive, prioritize, and appropriately triage telephone calls.
• Compose memos, reports, meeting minutes, and other documents as requested.
• Assist with data entry, data management, and submission of information to appropriate registries.
• Enter patient encounter information and follow-up schedules into the Electronic Health Record (EHR).
• Maintain records in an accurate, organized, and timely manner.
• Create reports and perform record-keeping functions as requested.
• Promote communication and education between patients and healthcare providers.
• Escalate ongoing issues to the Service Line Coordinator.
• Track and manage patient referrals, appointments, scheduling, and authorizations.
• Plan and participate in community education events and health fairs.
• Coordinate patient appointments and provide support throughout the screening process.
• Perform other duties as assigned.

Qualifications

Education

• High School Diploma or GED required.

Minimum Work Experience

• At least one (1) year of experience working in a clinic or hospital setting.

Required Skills, Knowledge, And Abilities

• Highly proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Proficient in the use of Meditech and PACS systems.
• Knowledge and operation of standard office equipment.
• Strong organizational and administrative skills.
• Ability to manage multiple tasks and maintain accurate records.
• Effective verbal and written communication skills.
• Attention to detail and ability to work efficiently in a healthcare environment.