Lunch Brunch Restaurant Server

The Northport Hotel; Village of Northport (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant restaurant team at a leading hotel in Northport as a part-time server. As a key member, you will provide exceptional service during brunch and lunch shifts, engaging with guests to create memorable dining experiences while ensuring high standards and compliance with hotel policies. Ideal candidates enjoy teamwork, display strong customer service skills, and bring fine dining experience to the role.

Qualifications

• Ability to engage all guests.
• Shares the cultural belief that teamwork delivers results.
• Enjoys creating memorable guest experiences.

Responsibilities

• Provide attentive and efficient service to all guests.
• Greet and welcome guests at the bar.
• Manage daily inventory and follow cash handling policies.

Skills

Strong Customer Service Skills

Multilingual

Education

Fine Dining Experience

Tools

Silverware POS Software

Job description

We are looking for a part time server that is looking to work dayshift for our Brunch or Lunch shifts. The Restaurant Server is responsible for providing attentive, courteous, and efficient service to all guests during their dining experience while maximizing revenue, adhering to a strict cash control policy, and creating memorable experiences.

QUALIFICATION STANDARDS

Education & Experience

Fine Dining Experience Preferred.

Enjoys seeking out & creating memorable guest experiences.

Ability to engage all guests.

Strong Customer Service Skills.

Being Multilingual helpful

Shares the cultural belief that teamwork delivers results.

Loves to SMILE!

Physical requirements:

Ability to work daytime shifts. Lunch and Brunch

Light work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

General Requirements

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with the Northport Hotel policies

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with the Northport Hotel standards and regulations to encourage safe alcohol service.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information

Must be able to handle cash and credit card transactions.

Must be able to work with computer software systems.

Must be able to show initiative, including anticipating guest or operational needs.

DUTIES & FUNCTIONS

Fundamental Requirements

Greet and welcome all guests approaching the bar in accordance with the Northport Hotel company standards.

Attend and participate in daily pre-shift meetings, noting all VIPS and special requests & discuss service enhancements.

Will be TIPS trained and follow all responsible alcohol service practices.

Be knowledgeable about the menu and answer and explain guest questions or concerns.

Recommend, sell, and serve all spirits, wine, and beer according to local laws and Northport Service Standards.

Follow all cash handling and credit policies.

Be able to use Silverware POS Software.

Effectively manage the daily inventory and follow requisition standards

Willing to assist all teammates to enhance the guest experience.

Obtain all necessary information when taking restaurant reservations and entering the information correctly in Open Table, our restaurant reservation system.

Effectively answer phones with standard greetings, effectively answer questions, and direct calls quickly and efficiently.

Have knowledge of emergency fire safety procedures and assist as needed.

Use of table and seat numbers during service at no times will we “Auction Food” at the table.

Use proper two-way radio (Relay) etiquette at all times when communicating with other employees.

Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Balance and prepare individual paperwork for closing of shifts according to hotel standards.

Maintain a clean work area.

Complete our short application today!