Lubbock Clerical Assistant

Moody Neuro; Lubbock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Moody Neuro in Lubbock, TX is seeking a Clerical Assistant to support the Program Director, clinical staff, and patients. The role covers front-desk tasks, medical records, data entry, and coordination of administrative activities throughout the day-to-day operations of the unit.

The position requires strong Microsoft Office skills, two years of office experience in a medical setting, and the ability to lift up to 20 pounds. Training will be provided as needed.

Qualifications

• Microsoft Word, Excel, PowerPoint, and internet skills required.
• Knowledge of general office procedures and telephone etiquette.
• Proficient typing, filing, verbal and written communication; detail-oriented.
• NCI certification; training provided during orientation.
• Lifting up to 20 pounds.

Responsibilities

• Notify clinical team of day patient absences in a timely manner.
• Basic clerical duties: typing, copying, form creation for staff, printing therapy notes and filing in patient charts.
• Monitor patient traffic on the residential unit; greet visitors, check-in and direct them to staff.
• Receptionist duties: answer phones, check voicemails, and provide facility tours to potential patients.
• Prepare patient notebooks prior to admit; maintain proper information and weekly contract tallies.
• Support business development: set up screening folders, copy information, update brochures.
• Drive duties: transport paperwork, pick up supplies, provide mailing support.
• Manage the Money Management account for patients; prepare and maintain medical records.
• Store and archive records; track day patient attendance and census; file charts.
• Order office supplies, stock conference rooms, and print monthly clinical notes.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Internet skills

General office procedures

Telephone etiquette

Typing & filing

Communication skills

Organization & detail

Prioritization

Office equipment operation

NCI certification

Education

High-School diploma or equivalent

Job description

Lubbock Clerical Assistant# Lubbock Clerical AssistantMoody Neuro Lubbock - Lubbock, TX 79415## OverviewPosition TypeFull Time Non ExemptJob ShiftDayEducation LevelHigh SchoolTravel PercentageNegligibleCategoryAdmin - Clerical## Description**GENERAL STATEMENT OF DUTIES** This position is to provide clerical assistance to the Program Director, clinical staff and the day and residential patients to expedite the information provided to admitting, and funding sources as well as provide support to the team in monitoring access on the unit.**ESSENTIAL FUNCTIONS****Major Duties and Responsibilities:*** Notify clinical team of day patient / single service outpatient absences in a timely manner* Basic clerical duties: typing, copying, provides support to the administrative assistant, creates forms for the therapists or support staff to utilize in day-to-day operations, printing therapy notes for the clinical team, obtaining signatures, filing notes in the patient chart, printing discharge summaries and filing in the patient chart, and filing new patient information in the chart.* Monitoring Patient Traffic: monitor patient traffic flow to and from the residential unit, lobby during treatment hours, greet all visitors, check-in visitors, assure that visitors are on the approved visitor list, direct the visitors to the appropriate place and notify staff of their presence.* Receptionist: answer phones and check general voicemail to assure that the proper staff notified of the incoming calls and assure that unscheduled potential patients/families are given a tour of the facility.* Providing Patient Support: setting up patient notebooks prior to admit, assuring that the proper information is in those notebooks, and tallying contract awards for the patients on a weekly basis, provides support to those working as a vending machine manager.* Providing Business Development Support: setting up screening folders for business development, copying screening information and sending to admissions and providing copies to the clinical team, updates Lubbock brochures to assure accurate information, prints and folds them for local marketing ventures.* Driving duties: takes and retrieves paperwork from the medical director, neuropsychologist, CRS and any other entity needing paperwork, picks up supplies needed by the clinical team, provides mailing support.* Manage the Money Management account for all patients.* Prepare and maintain the medical records for program clients.* Store and archive medical records according to the program policies and procedures.* Tracks and inputs data for day patient attendance and census.* Orders office supplies for the facility.* Manages vending machines and inventory.* Prints all clinical notes monthly after the 6th of every month.* Chart filing.* Completes medical record requests.* Stocks conference rooms for meetings.* Completes meal orders for meetings such as town hall and marketing.* COVID screenings.* Other duties are provided as assigned by the Program Director and clinicians.## Qualifications**MINIMUM QUALIFICATIONS****Required Knowledge, Skills, and Abilities:*** Microsoft Word, Excel, PowerPoint, and internet required.* Knowledge of general office procedures* Knowledge and use of good telephone etiquette.* Proficient skills in typing, filing, verbal, written, and social communication.* Organized and detail oriented.* Ability to prioritize and plan out workday so that deadlines are consistently met.* Ability to operate all office equipment efficiently.* NCI certified, will provide training during orientation.**LIFTING REQUIREMENTS** - individuals in administrative roles are required to lift items independently up to 20 pounds. **EDUCATION** High-School diploma or equivalent **EXPERIENCE** Minimum of two years’ experience in general office work with specific experience in a medical setting.