LTSS Service Care Manager

Spectraforce Technologies, Inc.; Davenport (FL); Vor Ort; USD 34.000 - 48.000; Teilzeit

Zusammenfassung

Spectraforce Technologies, Inc. seeks a LTSS Service Care Manager for field-based assignments mainly in Polk County/Davenport/Winter Haven, FL. This 3-month contract involves coordinating holistic care, educating members and families on services, and ensuring timely care planning and execution in a fast-paced setting.

Requirements include a Bachelor's in a healthcare-related field and 2–4 years of care management, with strong experience handling high caseloads. Bilingual Spanish is required.

Qualifikationen

• 2+ years of care management experience in the field.
• Experience managing high caseloads (50-70).
• Medicaid/Medicare experience is preferred.

Aufgaben

• Assesses member needs and coordinates care plans for outcomes.
• Develops long-term care plans and identifies providers and community resources.
• Coordinates between member/family and care team to ensure services are accessible.

Kenntnisse

Care management

Field experience

Bilingual Spanish

High caseload management

Ausbildung

Bachelor's degree in healthcare

Tools

TruCare

EMR systems

Jobbeschreibung

Position Title: LTSS Service Care Manager

Work Location: Polk County / Davenport / Winter Haven, Florida

Assignment Duration: 3 Months possibility to extend or convert

Work Schedule: 8-5 Mon-Fri

Work Arrangement: Field-based (80-90% in the field); Florida-based candidates only in the specified areas

bi lingual Spanish required

Position Summary

• Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.
• May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Key Responsibilities

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned
• Complies with all policies and standards

Qualification & Experience

Candidate Requirements

Education/Certification

Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.

Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.

Preferred

Preferred: n/a

Licensure

Required: Valid driver's license

Preferred: n/a

• Years of experience required
• Disqualifiers
• Best vs. average
• Performance indicators

Must haves

• 2+ years of Care Management experience (field experience is a must)
• Caseloads of 50,60,70 members - bonus if it is geriatric
• Long Term Care Medicaid experience
• Medicaid / Medicare experience
• Need to see experience being able to manage high case load
• Fast paced environment regarding new processes and programs
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
• All documentation must be within system within 24 hours of completion
• Experience with electronic medical health records
• Home Health Experience

Nice to haves

1. Discharge Planning
2. Working with TruCare which is the software the team uses

Disqualifiers

• Not having field experience
• Not having previous experience with high caseloads

Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section

Top 3 must-have hard skills

• Top 3 must-have hard skills
• Level of experience with each
• Stack‑re‑? etc...

1

2 years of field case management

Position is offered by a no fee agency.