Long-Term Care Case Manager

IMCS Group; Lehigh Acres (FL); On-site; USD 34,440 - 35,817; Full time

Job summary

An established industry player is seeking a dedicated LTSS Service Care Manager to enhance service delivery and foster relationships within the healthcare sector. This role involves managing a caseload of healthcare members with long-term care needs, conducting assessments, and ensuring the delivery of services without gaps. The position requires strong care management skills and the ability to work effectively with geriatric patients. If you are passionate about improving patient outcomes and have the relevant experience, this opportunity offers a chance to make a significant impact in the lives of those you serve while enjoying a flexible remote work environment with travel opportunities.

Qualifications

• 2+ years of Care Management experience required.
• Bachelor's degree in Psychology, Sociology, or related field needed.

Responsibilities

• Manage a caseload for healthcare members with long term care needs.
• Conduct assessments and coordinate care plans for members.

Skills

Care Management

Microsoft Office

Long Term Care Medicaid

Electronic Medical Records

Home Health Experience

Education

Bachelor’s Degree in Healthcare

Field experience in long-term care

Job description

This range is provided by IMCS Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $26.00/hr

Dedicated Manager Leading Service Delivery Success In US Recruitment | Enhancing Processes & Fostering Relationships

Job Title: LTSS Service Care Manager

Duration: 3-6 months with intent to convert (FTE Conversion - $68-70K)

Desired Start Date/End Date: 4/14/2025 - 10/13/2025

Location: Remote- Tampa, FL (Monthly and quarterly member contact and will include 80% travel)

Shift Type: 8-5 Mon-Fri

Job Duties:

• Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver’s license.
• Managing a case load for healthcare members with long term care needs.
• Member assessments and notes.
• Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
• Monitor delivery of services and follow-up with members, caregivers, or providers through in-person visits and telephonic contact.
• Authorize and coordinate referrals for services.
• Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
• Assist in coordinating the development of informal or voluntary services to integrate into the member care plan. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.
• Assist members with filing and resolving complaints and appeals.

Skills Required:

• 2+ years of Care Management experience.
• Microsoft Office.
• Members are going to be 21+ but most are geriatric patients.
• Long Term Care Medicaid experience.
• Team has a caseload of 50-100 members based on the population in which they live.
• Need to see experience being able to manage high caseload.
• All documentation must be within the system within 24 hours of completion.
• Experience with electronic medical health records.
• Home Health Experience.

Education/Certification:

• Requires a bachelor’s degree and 2 – 4 years of related experience. (Bachelor’s Degree should be within the realm of Healthcare) – Psychology, Sociology, etc.
• Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Health Care Provider

Industries

Insurance and Hospitals and Health Care