LTSS Service Care Coordinator

Centene; Murphysboro (IL); Hybrid; USD 32,000 - 53,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene in Murphysboro, IL, is seeking a LTSS Service Care Coordinator to develop, assess, and coordinate holistic care management for long-term care members. This role emphasizes quality outcomes and cost-effective care, with prior case management or home-visit experience preferred.

The position offers a full-time day shift with remote work options and about 50% local travel for in-home member visits. Bachelor's degree and relevant licensure or degree in human services are required.

Qualifications

• Bachelor's degree required.
• 1 year of related experience required.
• Licenses & Certifications: RN licensed in Illinois, OR Bachelor's/Master's in human services, OR LPN with 1 year elderly assessment experience.

Responsibilities

• Evaluate the needs of the member and recommend/facilitate plans for the best outcome.
• Assist with developing ongoing long-term care plans/service plans.
• Coordinate between the member and care provider team to ensure services are accessible.
• Provide resource support to members and their families/caregivers.
• Monitor care plans/service plans and provide recommendations based on member needs.
• Interact with long-term care healthcare providers to ensure member needs are met.
• Collect, document, and maintain long-term care member information.
• Perform on-site visits to assess member's needs.
• Provide education to long-term care members and their families/caregivers.
• Provide feedback to leadership on opportunities to improve care quality.

Skills

Care coordination

Case management

Home visits

Patient education

Education

Bachelor's degree

RN license (Illinois)

Bachelor's or Master's in human services

LPN with elderly assessment experience

Job description

About This Role

The LTSS Service Care Coordinator assists in developing, assessing, and coordinating holistic care management activities for long-term care members, focusing on quality and cost-effective healthcare outcomes. This role is ideal for candidates with case management or home visit experience.

Highlights

• Pay: $22.94 - $38.79/hour
• Location: Murphysboro, US
• Schedule: Full Time, Day shift
• Residency: Applicants should reside within Jackson County, IL
• Work Style: Combines remote work with approximately 50% local travel for in-home member visits

What You'll Do

• Evaluate the needs of the member and recommend/facilitate plans for the best outcome
• Assist with developing ongoing long-term care plans/service plans
• Coordinate between the member and care provider team to ensure services are accessible
• Provide resource support to members and their families/caregivers
• Monitor care plans/service plans and provide recommendations based on member needs
• Interact with long-term care healthcare providers to ensure member needs are met
• Collect, document, and maintain long-term care member information
• Perform on-site visits to assess member's needs
• Provide education to long-term care members and their families/caregivers
• Provide feedback to leadership on opportunities to improve care quality

Requirements

• Education: Bachelor's degree required
• Experience: 1 year of related experience required
• Licenses & Certifications: One of the following licenses required:
  • RN licensed in Illinois, OR
  • Bachelor or Master's Degree in a human services related field, OR
  • LPN with one (1) year experience in conducting comprehensive assessments for the elderly

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible work schedules

About Centene

Centene is a leading healthcare provider committed to delivering exceptional patient care. They connect people to the care they need to live healthier lives, supporting individuals, families, and communities through meaningful challenges in healthcare.