LTSS Service Care Coordinator

Centene Corp.; Iowa; Hybrid; USD 32,000 - 53,000; Full time

Benefits offered by this job

Health insurance

401K

Stock purchase plan

Tuition reimbursement

Paid time off

Remote/hybrid/field work options

Job summary

Centene Corp. in Iowa is seeking a Remote-IA LTSS Service Care Coordinator to support care management and service planning for long-term care members.

The role covers Ringgold, Taylor, Page, Union, and Adams Counties with four in-person visits per week when possible. You will evaluate needs, develop care plans, connect with providers and community resources, educate families, and monitor progress while ensuring compliance with state and federal rules.

Qualifications

• Requires a Bachelor's degree and 1 year of related experience.
• For Iowa Plan: Bachelor's degree required and 1+ years of experience with populations served, or RN with 6+ years of experience with population served.

Responsibilities

• Assist in developing, assessing, and coordinating holistic care management activities.
• Develop or assist with care/service plans for long-term care members.
• Educate members and families/caregivers on services and benefits.
• Evaluate member needs and resources to recommend the best plan.
• Coordinate between member/family and care provider team to ensure service access.
• Provide resource support and monitor plans, status, and outcomes.
• Collect and maintain member information to ensure regulatory compliance.
• May perform on-site visits and provide education on procedures and benefits.
• Provide feedback to leadership to improve quality and cost-effective care.

Job description

## LTSS Service Care CoordinatorApply: Remote-IA: Full time: Posted Today: 1669429**Position Purpose:** Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. **Key Details:** Make a direct impact in your community by helping members access the care and resources they need. Enjoy the flexibility of a hybrid schedule with remote work when not conducting in-person visits. This field-based role supports members across Ringgold, Taylor, Page, Union, and Adams Counties, with member visits conducted 4 days per week throughout the territory. * Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome* Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care* Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members* Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans* Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs* Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met* Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators* May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate* Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits* Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner* Performs other duties as assigned* Complies with all policies and standards**Education/Experience:** Requires a Bachelor's degree and 1 year of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. For Iowa Plan Only: Bachelor's degree required and 1+ years of experience with populations served, or RN with 6+ years of experience with population served .Pay Range: $22.94 - $38.79 per hour **At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.** You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.