LTSS Service Care Coordinator

Centene Corp.; Springfield (IL); Hybride; USD 56 000 - 78 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Flexible work arrangements

Résumé du poste

Centene is seeking a LTSS Service Care Coordinator in Springfield, IL to develop and coordinate holistic care plans for long-term care members. The role combines remote work with about 50% local travel for in-home visits, primarily serving individuals on LIHT or aging waivers.

Ideal candidates bring case management, advocacy, or home visit experience, and may qualify under Illinois plan criteria including RN license or human services degrees.

Qualifications

• Bachelor's degree plus 1 year related experience.
• RN license in Illinois or Bachelor/Master’s in human services as per Illinois plan.
• LPN with 1 year experience in comprehensive assessments and elderly care.

Responsabilités

• Evaluate member needs, resources, and plan the best outcomes.
• Develop and update long-term care/service plans.
• Coordinate between member/family and care team to ensure services are accessible.
• Provide resource support on employment, housing, independence, and community services.
• Monitor and adjust care plans and member status based on needs and outcomes.
• Engage with healthcare providers and partners to meet member needs.
• Collect and maintain member information to ensure regulatory compliance.
• May perform on-site visits to assess needs and collaborate with providers.
• Educate members and families on procedures, options, and benefits.
• Provide leadership with feedback to improve quality and efficiency of care.

Connaissances

Case management

Advocacy

Home visits

Formation

Bachelor's degree in Human Services related field

RN licensed in Illinois

LPN with 1 year experience in elderly care

Description du poste

## LTSS Service Care CoordinatorApply: Springfield-Illinois(62704): Carlinville-Illinois(62626): Full time: Posted Today: 1669438**Position Purpose:** Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. **Key Details:** This position combines remote work with approximately 50% local travel for in-home member visits and assists individuals receiving Long-Term Services and Supports (LTSS) through the Illinois Health Plan, primarily serving members with Physical Disability and Aging waiver. Candidates with case management, advocacy, or home visit experience are strongly preferred. **Preference will be given to applicants who reside within Jersey, Macoupin, Montgomery, Sangamon, Morgan, Cass, Menard, Logan, and Mason County, IL (nearby cities include: Ashland, Jerseyville, Lincoln, Carlinville, Havana, Petersburg, Hillsboro, Jacksonville and Springfield).** Training schedule is Monday-Friday, 8:00 AM-5:00 PM CT; regular schedule is Monday-Friday, 8:00 AM-4:30 PM CT. * Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome* Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care* Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members* Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans* Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs* Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met* Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators* May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate* Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits* Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner* Performs other duties as assigned* Complies with all policies and standards **Education/Experience:** Requires a Bachelor's degree and 1 year of related experience. **For Illinois Plan Only:** In addition to the requirements above the employee working on **Physically Disabled/Elderly** Candidate must meet one of the 3 following criteria: 1. RN licensed in Illinois. 2. Bachelor or Master’s Degree prepared in human services related field. Bachelor’s degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology. 3. LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly **At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.** You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.