LTSS Service Care Coordinator

Spectraforce Technologies, Inc.; Auburn (IL); Remote; USD 30,000 - 47,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a LTSS Service Care Coordinator. The role is remote in Illinois, with requirements to visit members in their homes using a personal vehicle.

The position focuses on health risk assessments, care plan development, and service planning for HCBS waivers. The candidate must have a Bachelor's Degree and at least 1 year of related experience, with RN licensed in Illinois or LPN with relevant experience as acceptable alternatives.

Qualifications

• Requires a Bachelor's Degree and 1 year of related experience.
• Candidate must meet one of the three criteria: RN licensed in Illinois; Bachelor's in a related field; LPN with 1 year experience in elderly care.

Responsibilities

• Works from home; visits members in their homes using own car and valid driver’s license to conduct health risk assessments and create care and service plans.
• Maintains a home office space to complete documentation and coordinate care, including follow-up activities.
• Meets monthly production, caseload, and auditing deadlines; completes documentation within 2 business days from contact; adheres to processes and timelines.

Skills

Organizational Skills

Time Management

Interpersonal Skills

Education

Bachelor's Degree in Health/Human Services or related field

RN licensed in Illinois

LPN with one year experience

Job description

Position Title:

LTSS Service Care Coordinator

Work Location:

Remote - IL

Must reside in any of the counties below:

• Sangamon County (preferred)
• Morgan County
• Logan County
• Montgomery County
• Macoupin County

Assignment Duration:

6 months (Contract to hire)

Schedule:

Mon - Fri | 8 am CT - 4:30pm CT with a 30-minute lunch

Work Arrangement:

The individual works from home and is required to have their own car and a valid driver's license to visit members in their homes to conduct health risk assessments, create care plans, and service plans

Position Summary:

LTSS Case Manager, specifically managing the following HCBS waivers: Physical Disabilities and Aging

Key Responsibilities:

• The individual works from home and is required to have their own car and a valid driver's license to visit members in their home to conduct health risk assessments, create care plans and service plans
• They are required to have a home office space to complete documentation and phone calls necessary to coordinate care and conduct follow-up assistance.
• Performance and expectations include specific production requirements (a minimum monthly contact requirement and caseload compliance to meet contractual deadlines) as well as passing monthly audits with a score of 90% or above. In addition, must complete all documentation within 2 business days from the contact, follow all processes, policies and procedures, complete internal audit remediation within 14 days of receiving audit notification and meet all deadlines provided. Unauthorized overtime is not approved.

Candidate Requirements:

Required: Requires a Bachelor's Degree and 1 year of related experience.

Physically Disabled/Elderly

Candidate must meet one of the 3 following criteria:

1. RN licensed in Illinois.
2. Bachelor or Master's Degree prepared in human services related field. Bachelor's Degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology.
3. LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly

Preferred: N/A

Required: None Required

Years of experience required: At least 1 year

Disqualifiers: No experience as a field-based LTSS care coordinator managing HCBS waivers

Additional qualities to look for: Computer literate

Top 3 must-have hard skills stack-ranked by importance

1. Organizational Skills
2. Excellent Time Management
3. Interpersonal Skills