LTSS Service Care Coordinator

Spectraforce Technologies, Inc.; Alton (IL); Remote; USD 45,000 - 70,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a LTSS Case Manager to work remotely in Illinois, serving Madison County residents who require HCBS waivers. You will conduct health risk assessments, develop care and service plans, and visit members at home as needed.

The role requires a Bachelor's degree and 1 year of related experience; options include IL RN licensure, a Human Services degree, or LPN with experience. Strong documentation and cross‑agency collaboration are essential.

Qualifications

• Bachelor's degree and 1 year related experience; must meet one of three criteria: IL RN license, Human Services degree, or LPN with relevant experience.
• Licensure: none required (per stated criteria).
• At least 1 year of experience; no field LTSS care coordinator experience is a disqualifier.
• Top 3 hard skills: coordinate services among members/caregivers/providers, knowledge of HCBS/Medicaid, maintain accurate documentation.

Responsibilities

• Coordinate services among members, caregivers, providers, and community partners.
• Complete assessments and develop person-centered care and service plans.
• Ensure documentation is accurate and timely for member records.
• Understand HCBS waiver services, Medicaid programs, and community resources.
• Maintain home-based coordination with required field visits and documentation.
• Complete all documentation within 2 business days and meet audit timelines.

Skills

Coordination across stakeholders

HCBS Medicaid knowledge

Documentation skills

Education

Bachelor's degree or higher (Human Services related)

RN licensed in IL

LPN with 1 year experience

Job description

Position Title

LTSS Service Care Coordinator

Work Location

Remote - IL, specifically Candidate must reside within Madison County (Alton, Godfrey, East Alton)

Assignment Duration

6 Months Contract to Hire

Work Schedule

Mon - Fri 8am CT- 4:30pm CT with 30 minute lunch. No OT

Work Arrangement

Remote (home-based with required field visits to members' homes)

Position Summary

LTSS Case Manager, specifically managing the following HCBS waivers: Physical Disabilities and Aging. The individual works from home and is required to have their own car and a valid driver's license to visit members in their home to conduct health risk assessments and create care plans and service plans.

Background & Context

Backfill for FTE. This individual will be within the following geographic team. The individual works from home and is required to have their own car and a valid drivers license to visit member's in their home to conduct health risk assessments, create care plans and service plans. Additional hiring needs have been submitted.

Key Responsibilities

• The individual works from home and is required to have their own car and a valid driver's license to visit members in their home to conduct health risk assessments, create care plans and service plans


• They are required to have a home office space to complete documentation and phone calls necessary to coordinate care and conduct follow up assistance


• Experience coordinating services among members, caregivers, providers, and community partners, completing assessments and developing person-centered care plans


• Knowledge of HCBS waiver services, Medicaid programs, and community-based resources


• Strong documentation skills with the ability to maintain accurate, compliant member records


• Complete all documentation within 2 business days from the date of contact, follow all processes, policies and procedures, complete internal audit remediation within 14 days of receiving audit notification and meet all deadlines provided

Candidate Requirements

• Education/Certification – Required: Requires a Bachelor's degree and 1 year of related experience. Physically Disabled/Elderly. Candidate must meet one of the 3 following criteria: 1. RN licensed in Illinois. 2. Bachelor or Master's Degree prepared in human services related field. Bachelor's degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology. 3. LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly. Preferred: NA


• Licensure – Required: none required. Preferred: NA


• Years of Experience Required – At least 1 year. Disqualifiers: No experience as a field based LTSS care coordinator managing HCBS waivers. Additional qualities to look for: Highly organized


• Top 3 must-have hard skills stack-ranked by importance
  
  
  
  • Experience coordinating services among members, caregivers, providers, and community partners, completing assessments and developing person-centered care plans.
  
  
  • Knowledge of HCBS waiver services, Medicaid programs, and community-based resources.
  
  
  • Strong documentation skills with the ability to maintain accurate, compliant member records.