LTS- Office Support/ Attendance Office

South Washington County Schools; United States; On-site; USD 23,000 - 33,000; Full time

Job summary

South Washington County Schools is seeking a TEMPORARY Long Term Substitute Clerk for East Ridge High School. The role involves general office support, attendance tasks, multi-line phone handling, and data entry using Excel, Word, and Infinite Campus.

The position operates in a fast-paced school environment with a focus on customer service and confidentiality. The incumbent will assist the Office Coordinator and Building Principal, provide coverage for Health Assistant and Office Coordinator as

Qualifications

• High school diploma or equivalent required for all new hires.
• Proficiency with Excel, Word, Infinite Campus and Outlook.
• Excellent customer service skills in person and on the phone.
• Strong organizational skills with attention to detail and multi-tasking.
• Reliable attendance and promptness; positive, professional communication.
• Experience in a school setting and with Infinite Campus preferred.

Responsibilities

• Provide general office support to the building under supervision.
• Greet and assist students, staff, and parents with information and directions.
• Perform clerical tasks: data entry, copying, mail, attendance support.
• Maintain confidentiality and support diverse student/staff needs.
• Cover for Health Assistant or Office Coordinator as needed.
• Handle attendance tasks and prepare attendance reports.

Skills

Customer service

Strong organization

Written and verbal communication

Attendance and reliability

Diversity and inclusivity

Professional phone etiquette

Education

High school diploma or equivalent

Tools

Excel

Word

Infinite Campus

Outlook

Multi-line phone system

Job description

Position TEMPORARY Long Term Substitute Clerk - Office Support/Attendance Office

Location East Ridge High School

Hours per Day
Start and End Times 8 hours per day
7:30 a.m.-4:00 p.m. with ½ hour unpaid lunch

Starting Pay $20.49 per hour (Step 1)

Anticipated Start and End Date 10/27/2026 - 12/22/2026

Available for Application Open until filled

Calendar-Classification Class 4

Benefits:

SoWashCo Schools offers a comprehensive benefits program designed to support our employees. Our benefits include medical, dental, and vision insurance, as well as life insurance, supplemental life insurance, dependent life insurance, and long-term disability coverage. We also offer voluntary plans such as accident, critical illness, hospital indemnity, and identity protection, along with flexible spending accounts, an Employee Assistance Program (EAP), and retirement plans. These benefits reflect our commitment to supporting your health and well-being.

Visit our benefits page for more detailed information.

POSITION SUMMARY:

This position provides general office support to the building under the guidance of the Office Coordinator and the supervision of the Building Principal. Functions outlined in this job description will vary depending on the assigned building/office

PRIMARY JOB FUNCTIONS:

General Office Functions

• Assists students, staff, and parents, including: greet people entering the office; assists with directions, information, provides positive and friendly customer service in person and over the telephone. Remains cheerful, calm and professional in all situations
• Provides clerical support, which may include:
  • Correspondence/flyer distribution
  • Data entry
  • Copying
  • Lunch count
  • Infinite Campus support
  • Filing
  • Correspondence and spreadsheets using Word and Excel
• Maintains confidentiality and data privacy for employees and students.
• Treats students and staff with fairness and equity. Understands and supports students and staff with varying cultural, ethnic, sexual orientation, religious, and/or language backgrounds.
• Other duties as assigned.

Department Specific Job Functions, may include:

• Provides coverage for Health Assistant as needed, including: coverage for lunch and breaks, assist during busy times, administers medications and provides minor first aid.
• Provides coverage for Office Coordinator, as needed, including: coverage for lunch and breaks, and assist during busy times.
• Sorts U.S. and District mail, including printing needs
• Provides callers and staff with District building phone directory numbers
• Answers high volume multi-line phone system
• Operates and maintains automated phone-calling system
• Updates pages on school's website
• Updates announcements and other information
• Performs daily attendance tasks
• Maintains attendance program
• Contacts guardian concerning absence of students
• Prepares various attendance reports as required by district and state

JOB SPECIFICATIONS (EDUCATION, LICENSE, EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES):

Required:

• High school diploma or equivalent for all new hires after July 1, 2006.
• Skills assessment in accordance with established OPEIU testing process.
• Actively participates in district-sponsored training when offered.
• Excellent customer service skills in person and on the phone.
• Proven organizational skills with strong attention to detail and ability to multi-task.
• Excellent written and verbal communication skills.
• General clerical skills that include working knowledge of Excel, Word, Infinite Campus, Outlook
• Prompt, regular and reliable attendance.
• Communicates with students, parents, co-workers, supervisors, and the community in a positive and responsive way that is consistently welcoming and enhances effective work relationships.
• Demonstrates an appreciation of diversity in all interactions and job functions.
• No written reprimand or higher within the past 12 months.
• Not on a Performance Improvement Plan (e.g. Job Target and/or Plan of Assistance)
• Must take part in a standardized interview process conducted by HR and the Department/Building Administration. A score of 70% is required to pass the interview. If the bidder does not meet the minimum threshold to pass the interview, the next qualified bidder will be invited to interview
• Demonstrable proficiency in mail merge and label creation.
• Multi-line phone system experience.
• Experience in a school setting.
• Experience with Infinite Campus.
• Basic accounting skills.

Testing:

Candidates must pass the qualifying test prior to bidding. Successful candidates must have a qualifying score in each of the following testing areas to be considered for the position: Microsoft Word, Microsoft Excel, Basic Office Skills and Following Written Instructions.