LTL Sales Support Analyst

Priority-1 Inc.; Little Rock (AR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Employer Contributions

Life Insurance

Short Term Disability

Long Term Disability

401(k) Plan

Profit Sharing

Paid Holidays

PTO

Job summary

Priority-1 Inc. is hiring for an onsite Logistics Support role in Little Rock, AR. The position focuses on accurately quoting LTL shipments, scheduling pickups, and coordinating delivery appointments. You will work closely with Sales and the LTL team in a fast-paced environment and must maintain a Customer Service mindset.

The role emphasizes attention to detail, effective communication, and the ability to adapt to changing priorities while delivering reliable service to customers.

Qualifications

• Accurately quote LTL shipments and assist Sales in closing opportunities.
• Maintain accuracy: 99% in building and quoting shipments.
• Efficiently manage email queue with <15 minutes lag.
• Build relationships with Outside Sales and LTL teams in a fast-paced environment.
• Identify customer needs and maintain a customer service philosophy.
• Use sound judgment to prioritize projects and offer solutions.
• Adapt to changes in work environment, priorities, or assignments.

Responsibilities

• Accurately quoting LTL shipments and helping Sales close opportunities.
• Accurately building shipments, confirming pickups and delivery appointments.
• Communicate verbally and in writing with customers and internal teams.
• Multitask efficiently, solve problems, and prioritize workload.
• Build relationships with Outside Sales and the LTL team in a fast-paced setting.
• Identify customer needs and maintain a customer service mindset.
• Exercise good judgment to prioritize projects and offer options.

Skills

Customer service

Communication

Multitasking

Problem solving

Relationship building

Adaptability

Decision making

Job description

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.Roles & Responsibilities:Accurately quoting LTL shipments and finding ways to help Sales close opportunitiesAccurately building shipments, confirming pickups and delivery appointmentsAccurately communicate verbally and writtenEfficient by being able to multitask, problem solve, and prioritize workloadBuilding relationships with Outside Sales and the LTL team as we work in a fast-paced environment that can become stressfulCapable of identifying customer needs and maintain a customer service philosophyAbility to use decision making skills to offer options and resolve problemsHas talent to exercise good judgment with the ability to prioritize projectsKnack for adapting to constant changes in work environment, work assignments, and/or changes in prioritiesPerformance Measurements:Accuracy: Target of 99% accuracy of building and quoting shipmentsEfficiency: Target of not falling behind more than 15 minutes in the email queueBuilding Relationships: Positive Sales feedback will be recognized and rewarded. The ultimate goal is becoming a sales advocate.Compensation:Pay: $36,000.00 per yearMedical Insurance with premiums paid at 100% for employees AND dependent.Dental Insurance 100% paid for Employee.Vision InsuranceHSA with Employer ContributionsLife InsuranceShort Term DisabilityLong Term Disability401(k) PlanProfit Sharing: Typical annual contribution of 15% of total eligible compensationPaid Holidays AND PTOPriority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.#indeedsupoort#ZREqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)