LPN Schedule Specialist: Healthcare Scheduling & Referrals

Optum; Mobile (AL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits package

401k plan

Incentives

Job summary

Optum, via Infirmary Home Care, seeks a Scheduling Specialist (LPN required) to manage patient referrals and visit schedules using an online system.

You will coordinate with team leaders to match clinicians to patient needs, ensuring timely start of care visits and clear communication with field staff. This role offers a supportive environment with opportunities for professional development and a comprehensive benefits package.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
• Strong organizational, customer service, communication, and decision-making skills.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Job description

Optum, via Infirmary Home Care, seeks a Scheduling Specialist (LPN required) to manage patient referrals and visit schedules using an online system.

You will coordinate with team leaders to match clinicians to patient needs, ensuring timely start of care visits and clear communication with field staff. This role offers a supportive environment with opportunities for professional development and a comprehensive benefits package.