LPN/RN Clinic Care Specialist

Hudson Physicians Sc; Hudson (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

Hudson Physicians Sc is seeking an experienced healthcare assistant (RN/LPN/MA) to support patients via phone and walk-ins. You will triage health concerns, document in the EMR, and coordinate medication refills and education with clinical staff.

Qualified candidates will have Wisconsin licensure or certification, strong communication skills, and the ability to work independently in a busy clinic environment, while upholding confidentiality and professional standards.

Qualifications

• Wisconsin RN/LPN license or Wisconsin Medical Assistant certification
• Minimum 2 years in healthcare setting; 5 years preferred
• Excellent verbal and written communication; strong medical terminology knowledge
• Ability to work independently with good judgment

Responsibilities

• Answer health-related questions by phone or in person
• Assess urgency and prioritize patient concerns
• Inform providers of urgent issues immediately
• Document communications in the EMR
• Manage medication refill requests per protocol
• Provide health education per protocols
• Route faxes and transfer to care coordinators
• Maintain professional appearance and confidentiality

Skills

Verbal communication

Written communication

Medical terminology

Independent work

Telephone handling

Education

RN or LPN license in Wisconsin

Medical Assistant certification in Wisconsin

10 years clinic experience

Tools

Clinic computer system

Job description

Hudson Physicians Sc is seeking an experienced healthcare assistant (RN/LPN/MA) to support patients via phone and walk-ins. You will triage health concerns, document in the EMR, and coordinate medication refills and education with clinical staff.

Qualified candidates will have Wisconsin licensure or certification, strong communication skills, and the ability to work independently in a busy clinic environment, while upholding confidentiality and professional standards.