LPN Navigator: Care Pathway Coordinator & Patient Advocate

LiveWell Homecare Agency

Wilkes-Barre (Luzerne County)

On-site

USD 54,000 - 74,000

Full time

8 hours ago

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Benefits offered by this job

Health insurance

PTO

Tuition reimbursement

Wellness programs

Family support services

Job summary

LiveWell Homecare Agency seeks an experienced Licensed Practical Nurse Navigator to guide patients through complex care pathways, focusing on access, referral accuracy, care coordination, and continuity across services.

This role includes reviewing referrals, coordinating individualized care plans, educating patients, and liaising with scheduling to streamline navigational processes. Strong teamwork and organizational skills are essential.

Qualifications

At least 2 years of LPN work experience.
Graduate from a Specialty Training Program in Nursing.
Strong clinical knowledge, communication skills, and ability to collaborate effectively.
Detail-oriented with excellent organizational abilities.

Responsibilities

Review and triage referrals for appropriateness and urgency, ensuring necessary records are obtained.
Collaborate with healthcare providers to coordinate and implement individualized care plans.
Communicate with patients via various methods, providing education and support.
Coordinate patient activities like support groups and educational series.
Support referral retention, monitor patient status, and track care completion from referral to follow-up.
Serve as a liaison with scheduling, develop screening tools, and improve navigational procedures.
Investigate patient concerns related to access, communication, and billing.
Conduct medical record reviews and report findings to physician specialists.
Help patients navigate system barriers and ensure timely follow-up and surveillance.