LPN, MA or EMT - Orthopedic Clinic Navigator

HealthPartners; Hudson (WI); On-site; USD 33,062 - 49,593; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Time off

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

HealthPartners is hiring a Navigator (LPN, MA, or EMT) to join our orthopedic team in Hudson, WI, with responsibilities across TRIA Orthopedics clinics. The role focuses on coordinating care, patient education, and efficient clinic support in a high‑volume setting.

The Navigator collaborates with physicians, performs clinic tasks, and helps ensure quality patient experiences while adhering to PNHS standards and policies.

Qualifications

• Licensed practical nurse (LPN) with active state license in WI/MN and 1+ year nursing experience desirable.
• Medical Assistant (MA) with CAAPHEP/ABHES accreditation and 1+ year experience desirable.
• Emergency Medical Technician (EMT) with MN & WI EMT License and current BLS certification.

Responsibilities

• Coordinate care across TRIA Orthopedics clinics.
• Assist in clinic check-in, insurance verification, and co-payment collection.
• Provide post-operative education, wound care, and rehabilitation support.
• Document/scribe provider assessments and plans in real time.

Skills

Clinical skills

Communication

Computer skills

Development knowledge

Autonomous decisions

Interpersonal skills

Athletic training gear

EMR/PACS/ECG

Education

LPN license

MA certificate

EMT license

Tools

EMR systems

PACS

ECG

Dynamap

Defibrillator

Job description

LPN, MA or EMT - Orthopedic Clinic Navigator

Hudson, WI, United States and 2 more

Job Info

• Job Identification 119531
• Organization Tria Orthopedics, HealthPartners Enterprise
• Posting Date 07/14/2026, 09:38 PM
• Locations TRIA Orthopedics Hudson TRIA Orthopedics Woodbury TRIA Orthopedics Stillwater
• Work Schedule M-F
• Hours Per Week/FTE 40 hrs weekly / 1.0 FTE
• Job Shift Day
• Position Type Full-time regular
• Job Category Orthopedics
• Department Orthopedics
• Pay Range EMT: $20.74 - $31.10 hourly
  MA: $20.74 - $31.10 hourly
  LPN: $24.04 - $36.06 hourly
• Pay Range Statement Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
• Overtime Eligibility Status Non-Exempt
• Worker Type Employee

Job Description

TRIA is looking to hire an EMT, LPN, or CMA Navigator to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The Navigator is a multi-skilled healthcare professional who collaborates with physicians and other healthcare providers to optimize health, wellness, activity and participation of patients and clients across age and care continuums.

The Navigator will utilize broad-based skills in patient care, ancillary services, and business office practices, always upholding all aspects of customer service and patient care. The Navigator will be responsible for the coordination of care for all patients in their department and will interact across the enterprise to facilitate necessary services as determined by the Physician in accordance with PNHS standards and policies.

The duties of the Navigator working across TRIA’s clinics depending on scope of their credential may include: clinic appointment check-in, insurance verification, co-payment collection, standard rooming, history and evaluation, diagnosis, clinical procedures, medication preparation, post-operative management, wound care, casting, splinting, DME fitting and application, triage, therapeutic intervention and rehabilitation, after visit and pre-procedure education, documentation/scribing provider assessment and plan in real time, patient care management and communication including coordination of care across the enterprise, scheduling, patient paperwork coordination, care coordination and patient discharge.

Work Schedule:

TBD

Required Qualifications:

We are open to filling this position with an LPN, MA, or EMT. Requirements for each are outlined below:

Licensed Practical Nurse (LPN): Graduate from an accredited school of practical nursing. Must maintain a current state license of practical nursing MN and WI. One or more years of nursing experience is desirable (preferably in a related field of medicine). Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.

Medical Assistant (MA): Graduate from a Medical Assisting program accredited by “The Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES). One or more years of experience desirable (preferably in a related field of medicine). Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.

Emergency Medical Technician (EMT): High school diploma or GED and current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable. Graduate of an accredited EMT program and current MN & WI EMT License.

• Knowledge, Skills, and Abilities:
  • Strong clinical and human relations skills are required.
  • Ability to effectively communicate both orally and in writing and maintain standards of clinical skills and professional ethics as established by the NATA and BOC.
  • Basic computer/keyboarding/mouse skills required.
  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
  • Can make autonomous decisions regarding patient care related issues and be able to make independent decisions based on scope of practice and protocols established with their physician.
  • Excellent interpersonal, listening, critical thinking and organizational skills. Team player that collaborates to achieve highest outcomes.
  • Proficient use of athletic training apparatus related to area of expertise.
  • Safely and effectively operate the following: Various Health Testing Equipment (depending upon specialty area), Personal Computer, Photocopier, Printer, FAX Machine, and Telephone.
  • Proficient in work processing, electronic medical records, PACS (radiology software), ECG, dynamap, defibrillator, and various Orthopedic and Sports Medicine tests/equipment/braces/splinting.

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work‑life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well‑being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.