LPN Intake Office

Eddy SeniorCare; City of Troy (NY); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Orientation and training

Supportive work environment

Competitive compensation and benefits

Job summary

Eddy Visiting Nurse Association (VNA) in New York is seeking a dedicated Licensed Practical Nurse to join our Intake Office team. This role coordinates patient referrals and guides the process from receipt to scheduling and admission, working with an Intake Secretary and interdisciplinary team to ensure timely patient care.

You will verify physician orders, communicate with providers, and maintain accurate data in electronic systems while delivering excellent service to patients and referral

Qualifications

• Current and active New York State LPN license.
• Strong interpersonal and communication skills.
• Excellent computer and data entry skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Receive and process patient referrals for home care services.
• Communicate with referral sources, physician offices, hospitals, and other healthcare providers.
• Obtain and verify physician orders and required referral documentation.
• Review referral information for completeness and accuracy.
• Prepare referral packets for admitting clinicians and scheduling staff.
• Collaborate with the Intake Office team to facilitate efficient patient admissions.
• Maintain accurate documentation and data entry within electronic systems.
• Ensure compliance with organizational policies, regulatory requirements, and patient confidentiality standards.
• Provide exceptional customer service to patients, families, referral sources, and internal team members.

Skills

Interpersonal skills

Communication skills

Data entry

Computer skills

Organizational skills

Time management

Teamwork

Education

New York State Licensed Practical Nurse (LPN) License

Job description

Employment Type

Full time

Shift

Day Shift

Description

Position Summary

Eddy Visiting Nurse Association (VNA) is seeking a dedicated and detail-oriented Licensed Practical Nurse (LPN) to join our Intake Office team. This position plays a vital role in coordinating patient referrals and ensuring a smooth transition from referral receipt to scheduling and admission.

The LPN will work collaboratively with an Intake Secretary and interdisciplinary team members to process referrals, communicate with healthcare providers, and ensure all required documentation is complete to support timely patient care.

Responsibilities

• Receive and process patient referrals for home care services.
• Communicate with referral sources, physician offices, hospitals, and other healthcare providers.
• Obtain and verify physician orders and required referral documentation.
• Review referral information for completeness and accuracy.
• Prepare referral packets for admitting clinicians and scheduling staff.
• Collaborate with the Intake Office team to facilitate efficient patient admissions.
• Maintain accurate documentation and data entry within electronic systems.
• Ensure compliance with organizational policies, regulatory requirements, and patient confidentiality standards.
• Provide exceptional customer service to patients, families, referral sources, and internal team members.

Qualifications

Required

• Current and active New York State Licensed Practical Nurse (LPN) License
• Strong interpersonal and communication skills
• Excellent computer and data entry skills
• Strong organizational and time management abilities
• Ability to work effectively in a fast-paced team environment

Preferred

• One (1) to two (2) years of acute care, home care, or nursing home experience
• Experience coordinating patient care, referrals, or admissions processes

What We Offer

• Comprehensive orientation and training program
• Supportive and collaborative work environment
• Opportunity to contribute to high-quality patient care within a respected home health organization
• Competitive compensation and benefits package
• Career growth and professional development opportunities

Why Join Eddy VNA?

At Eddy VNA, our team is committed to delivering compassionate, high-quality care to patients throughout the community. As part of our Intake Office team, you will play a critical role in connecting patients with the services they need and ensuring a seamless care experience from the very beginning.

Hourly Compensation: $24.00 - $31.00 hourly.

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.