LPN Concierge & Care Navigator

New Horizon Family Health Services, Inc.; Greenville (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Annual Leave

Sick leave

Paid Holidays

Education assistance

PSLF eligibility

Job summary

New Horizon Family Health Services, Inc. is seeking a Concierge Licensed Practical Nurse to join our team in Greenville, SC.

This role serves as the first clinical contact for patients, providing symptom assessment, care coordination, and navigation support. You will perform nursing tasks within scope of practice, assist providers with patient flow, document in the EHR, and support coordination of care across multiple sites in Greenville, Greer, Travelers Rest, and Berea.

Qualifications

• Graduation from an accredited LPN program is required.
• SC Board of Nursing licensure is required.
• Current BLS/CPR certification.

Responsibilities

• Serve as a welcoming clinical touchpoint for patients needing assistance navigating services.
• Assess walk-in concerns to determine routine, urgent, or emergent care.
• Use clinical judgement and approved protocols to guide care.
• Escalate complex or urgent cases to appropriate providers.
• Educate patients on symptom management, medications, test results, and follow-up care.
• Coordinate same-day and urgent appointments with front desk and care teams.

Skills

LPN licensure

Clinical nursing

Care coordination

BLS/CPR

Education

Graduated from accredited LPN program

SC Board of Nursing licensure

Tools

Electronic Health Record (EHR)

Job description

New Horizon Family Health Services, Inc. is seeking a Concierge Licensed Practical Nurse to join our team in Greenville, SC.

This role serves as the first clinical contact for patients, providing symptom assessment, care coordination, and navigation support. You will perform nursing tasks within scope of practice, assist providers with patient flow, document in the EHR, and support coordination of care across multiple sites in Greenville, Greer, Travelers Rest, and Berea.