LPN - Call Center-Riedman Campus

103 Rochester General Hospital; United States; On-site; USD 37,000 - 45,000; Full time

Job summary

Rochester Regional Health is seeking a Licensed Practical Nurse (LPN) for the Call Center department at the Riedman Campus in Rochester, NY. The role involves patient care coordination, nursing process implementation, and collaboration with physicians and the multidisciplinary team.

Responsibilities include medication administration, documentation in the medical record, and maintaining prepared, stocked clinical spaces. Current NY LPN licensure is required; one year of experience preferred.

Qualifications

• Graduate from an accredited School of Practical Nursing or ASN/BSN in Nursing.
• Current licensure in State of New York as a Licensed Practical Nurse.

Responsibilities

• Provide patient care using the nursing process and collaborate with physicians and multidisciplinary team members.
• Administer medications and report outcomes per departmental protocols.
• Maintain concise, accurate documentation in the electronic medical record.
• Prepare clinical areas and exam rooms, ensuring supplies and equipment are ready for use.

Education

Licensed Practical Nurse (LPN) - NY

Job description

Job Title

LPN - Staff I

Department

Call Center

Location

Riedman Campus

Hours Per Week

40

Schedule

Day/Evening/Night 10 hour days, Monday- Friday and every other weekend

SUMMARY

As a Licensed Practical Nurse, you are key in the success of operations and compassionate patient care every day.

RESPONSIBILITIES

• Patient Care & Service - Promote and restore patients' health by completing the nursing process; collaborate with physicians and multidisciplinary team members; perform various treatment procedures; provide physical, educational and emotional support to patients, friends and families; supervise assigned team members.
• Medication Administration & Reporting - Administer medication and give/receive relevant reports, both written and verbal from/to appropriate staff as per departmental protocols.
• Documentation - Ensure concise, pertinent and complete documentation using computerized medical record process.
• Preparation - Ensure clinical areas are properly supplied and exam rooms are available and stocked.

REQUIRED QUALIFICATIONS

• Graduate from an accredited School of Practical Nursing or ASN/BSN in Nursing.
• Current licensure in State of New York as a Licensed Practical Nurse.

PREFERRED QUALIFICATIONS

• One year experience preferred.

EDUCATION

LICENSES / CERTIFICATIONS: BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), LPN - Licensed Practical Nurse - NYS Office of ProfessionsNew York State Education Department (NYSED)

PHYSICAL REQUIREMENTS

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

Pay Range: $26.52 - $32.64

CITY

Rochester

POSTAL CODE

14617

Misc

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.