LPHA Supervisor (LPC, LMFT, LCSW)

Integral Care-Austin, TX; Austin (TX); On-site; USD 75,000 - 96,000; Full time

Job summary

An established industry player is seeking a dedicated LPHA Supervisor to lead a mental health crisis diversion program. This pivotal role involves overseeing a team of Mental Health Triage Specialists, ensuring the safety and well-being of callers in distress. You will provide essential support, conduct training, and monitor service quality. Join a passionate team committed to improving lives and fostering a trauma-sensitive environment. This is an opportunity to make a significant impact in the community while working in a supportive and dynamic atmosphere.

Benefits

Medical, Dental and Vision insurance

Generous vacation/holiday/sick leave

Life and Disability Insurance

Employee Assistance Program (EAP)

403(b) retirement account

Gold's gym membership discount

Mileage reimbursement

Qualifications

• Master's degree in a human services field is required.
• Experience in crisis mental health assessments is preferred.

Responsibilities

• Supervise Mental Health Triage Specialists and ensure service quality.
• Provide crisis intervention and support to callers in need.

Skills

Crisis Intervention

Mental Health Assessment

Supervision

Training and Development

Bilingual Communication

Education

Master's Degree in Human Services

Tools

Austin Police Department CAD

Integral Care Electronic Health Record

Microsoft Teams

Office 365

Job description

Join to apply for the LPHA Supervisor (LPC, LMFT, LCSW) role at Integral Care-Austin, TX

1 week ago Be among the first 25 applicants

Join to apply for the LPHA Supervisor (LPC, LMFT, LCSW) role at Integral Care-Austin, TX

Job Number: 25-12451

Job Summary: The LPHA Supervisor will be responsible for overseeing the operations of a mental health crisis diversion program within the City's 911 Call Center during the evening and overnight shift. The primary role of this position will be to ensure the safety and well-being of callers in crisis by providing effective and efficient support to callers and supervising Mental Health Triage Specialists. This is a 24/7 program, and employees are considered essential staff.

Key Responsibilities

• Supervise and provide support to Mental Health Triage Specialists.
• Ensure the quality of services by monitoring calls, reviewing call recordings, and providing feedback to staff as needed
• Assist in the training and development of new Mental Health Triage Specialists
• Monitor quality of clinician documentation through audits and reports
• Participate in regular meetings with other supervisors and manager to discuss operational issues, staffing needs, and program updates
• Provide crisis intervention and support to callers in need
• Receive direct transfer of calls from individuals seeking mental health assistance via 911 or telehealth
• Provide de-escalation services to individuals calling 911 in distress while police are en route
• Use technology such as Austin Police Department Computer Aided Dispatch (CAD), Integral Care electronic health record, Microsoft Teams for telehealth, and Office 365
  
  

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education

Required:

• Graduation from an accredited college or university with a Master's degree in a human services field.
  
  

License

Required:

• Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.
• Current and valid driver's license and a clean driving record.
  
  

Experience

Preferred:

• Previous experience with crisis mental health assessments, hotline/telephone assessments and working with individuals with severe mental illness.
• Bilingual preferred.
  
  

Hours: Full-Time.

Workdays: Monday-Friday.

Workhours: 2:00pm-12:00am with 1 flex day/week.

Salary: $75,012.08 - $95,632.16 based on licensure plus an additional 10% crisis stipend.

Position may be eligible for an additional shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.
• Weekend Shift: $8.00/hour.
  
  

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement
  
  

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role. (PM16)

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

Referrals increase your chances of interviewing at Integral Care-Austin, TX by 2x

Sign in to set job alerts for “Supervisor” roles.

Austin, TX $50,000.00-$60,000.00 2 weeks ago

Autonomous vehicle operations supervisor

Quality Control Supervisor - Pick and Pack Shipping Operation

Retail Store Manager (Non Driving Role) - Relocation Available

Human Resources Supervisor (Employee Relations)

Customer Service & E-Commerce Supervisor - Full Time

Austin, TX $65,000.00-$70,000.00 5 days ago

Austin, TX $90,000.00-$110,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.