Loyalty Implementations Lead

ampliFI Loyalty Solutions; Naperville (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Tuition reimbursement

Hybrid work environment

Onsite perks including gym access

Job summary

ampliFI Loyalty Solutions is seeking an Implementations Manager in Naperville, IL to convert and implement new clients onto their loyalty solutions platform. This hybrid role involves managing complex client implementations, coordinating projects, and providing technical collaboration across teams.

The ideal candidate will have a Bachelor's degree, extensive project management experience, and familiarity with payment systems. Competitive salary ranges from $70,000 to $80,000, along with a range of benefits including medical insurance and a 401(k) plan.

Qualifications

• Minimum 3 years project management experience, preferably within payments.
• Minimum 2 years leading or managing corporate initiatives.
• Minimum 1 year in card processing, issuing, and/or loyalty/rewards.

Responsibilities

• Manage complex client implementations and projects.
• Act as a Subject-Matter Expert (SME) on products and services.
• Document and improve the department's project delivery standards.

Skills

Project management

Client communication

Technical collaboration

Process improvement

Education

Bachelor’s degree or equivalent

Tools

Excel

Jira

Salesforce

Confluence

Job description

ampliFI Loyalty Solutions is seeking an Implementations Manager in Naperville, IL to convert and implement new clients onto their loyalty solutions platform. This hybrid role involves managing complex client implementations, coordinating projects, and providing technical collaboration across teams.

The ideal candidate will have a Bachelor's degree, extensive project management experience, and familiarity with payment systems. Competitive salary ranges from $70,000 to $80,000, along with a range of benefits including medical insurance and a 401(k) plan.