LowVoltage Access Control Technician

FlyLock Security Solutions - Memphis; Memphis (TN); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Health insurance

Paid time off

Paid Training

Career Advancement Opportunities

Job summary

FlyLock Security Solutions - Memphis is looking for a Low Voltage & Integrated Hardware Technician. The individual will install and troubleshoot access control, video surveillance, and related low-voltage systems.

Applicants should have at least 5 years of related experience and certification in alarm or access control systems. Strong communication skills are essential as you'll interact with customers and need to document service details accurately.

Qualifications

• Minimum of 5 years’ hands-on field experience in related fields.
• Basic understanding of IP networking and related devices.
• Valid driver’s license with a clean record.

Responsibilities

• Install, service, and troubleshoot commercial access control systems.
• Communicate with customers and document service notes.
• Identify safety concerns and elevate them appropriately.

Skills

Hands-on field experience in access control

Troubleshooting skills

Strong communication skills

Customer service skills

Documentation skills

Education

Certified Alarm Technician certification or equivalent

High school diploma or equivalent

Tools

Electric strikes

NVRs

Power supplies

Low-voltage cabling tools

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Health insurance
• Paid time off

Job Title: Low Voltage & Integrated Hardware Technician

Reports To: Field Supervisor

Status: Full-Time, Non-Exempt / Hourly

Position Summary FlyLock – Memphis is seeking an Access Control & Integrated Hardware Technician to install, service, troubleshoot, and document commercial access control, video surveillance, intercom, and electrified door hardware systems. This hands‑on field role requires strong technical ability, professional communication, accurate documentation, and the ability to work independently with customers, contractors, sales staff, and other trades.

Key Responsibilities

• Install, service, inspect, and troubleshoot commercial access control, video surveillance, intercom, and related low-voltage systems.
• Install and troubleshoot readers, REX devices, door-position switches, power supplies, relays, electric strikes, electrified levers, maglocks, electrified exit devices, cameras, NVRs, PoE switches, and related equipment.
• Pull, terminate, test, label, and document low-voltage cabling.
• Program, test, and verify systems according to project requirements, manufacturer specifications, and company standards.
• Read and interpret work orders, hardware schedules, door templates, wiring diagrams, and project documentation.
• Perform access-control-related door work, including electric strikes, electrified hardware, door coring, power-transfer hinges, door loops, and related modifications.
• Identify site conditions affecting safety, egress, door operation, system performance, or project scope, and elevate concerns before proceeding.
• Communicate professionally with customers, answer basic system questions, and document service notes, photos, sign-offs, and punch-list items.
• Identify add‑ons, upsell opportunities, and out-of-scope work, and notify the Field Supervisor or sales staff before proceeding.

Required Qualifications

• Current or previously held Certified Alarm Technician certification, alarm license, access control registration, CCTV registration, or similar low-voltage/security credential preferred. Expired credentials must be eligible for renewal or replacement.
• Minimum of 5 years’ hands‑on field experience in access control, video surveillance, low-voltage systems, electrified door hardware, locksmithing, or related skilled trades.
• Experience with electric strikes, electrified exit devices, electrified levers, maglocks, REX devices, door-position switches, power supplies, and relays.
• Basic understanding of IP networking, including PoE, switches, NVRs, IP addressing, and network-connected security devices.
• Strong communication, customer-service, troubleshooting, and documentation skills.
• Valid driver’s license with a clean, insurable driving record.
• Ability to pass background check and drug screening requirements for security licensing and customer site access.

Helpful Experience

• Experience with Mercury-based platforms (Avigilon, LenelS2, Gallagher), Avigilon Alta/Openpath, PDK, 2N, Kaba E-Plex, Alarm Lock, LTS, CDVI, biometric/mobile credentials, commercial locksmithing, door coring, and commercial door/frame work is helpful but not required.

Physical Requirements

Must be able to read, write, understand, and communicate in English sufficiently for work orders, safety instructions, manufacturer instructions, and customer communications. Must be able to lift/carry 50 lbs.; maneuver heavier materials safely with assistance; kneel, crouch, stoop, reach, use hand tools, climb ladders, work above ground, and work indoors/outdoors in varying weather conditions.

Additional Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.