Low-Voltage Access Control Technician

FlyLock Security Solutions; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Health insurance

Paid time off

Job summary

FlyLock Security Solutions in Memphis is hiring a Low Voltage & Integrated Hardware Technician to install and service access control and surveillance systems. This role involves independent work, strong technical abilities, and effective communication skills. Candidates should possess at least five years of relevant experience, including hands-on work with low-voltage systems and related hardware.

Benefits include competitive wages, tools and uniforms provided, and opportunities for career advancement.

Qualifications

• Minimum of 5 years’ hands-on field experience in related skilled trades.
• Valid driver’s license with a clean, insurable driving record.
• Ability to pass background checks and drug screenings.

Responsibilities

• Install, service, inspect, and troubleshoot commercial access control systems.
• Pull, terminate, test, label, and document low-voltage cabling.
• Communicate professionally with customers and document service notes.

Skills

Certified Alarm Technician certification

Customer service

Troubleshooting skills

Documentation skills

IP networking

Tools

Access control systems

Video surveillance systems

Low-voltage systems

Hand tools

Job description

Job Title

Low Voltage & Integrated Hardware Technician

Reports To

Field Supervisor

Status

Full-Time, Non-Exempt / Hourly

Position Summary

FlyLock – Memphis is seeking an Access Control & Integrated Hardware Technician to install, service, troubleshoot, and document commercial access control, video surveillance, intercom, and electrified door hardware systems. This hands‑on field role requires strong technical ability, professional communication, accurate documentation, and the ability to work independently with customers, contractors, sales staff, and other trades.

Key Responsibilities

• Install, service, inspect, and troubleshoot commercial access control, video surveillance, intercom, and related low‑voltage systems.
• Install and troubleshoot readers, REX devices, door‑position switches, power supplies, relays, electric strikes, electrified levers, maglocks, electrified exit devices, cameras, NVRs, PoE switches, and related equipment.
• Pull, terminate, test, label, and document low‑voltage cabling.
• Program, test, and verify systems according to project requirements, manufacturer specifications, and company standards.
• Read and interpret work orders, hardware schedules, door templates, wiring diagrams, and project documentation.
• Perform access‑control‑related door work, including electric strikes, electrified hardware, door coring, power‑transfer hinges, door loops, and related modifications.
• Identify site conditions affecting safety, egress, door operation, system performance, or project scope, and escalate concerns before proceeding.
• Communicate professionally with customers, answer basic system questions, and document service notes, photos, sign‑offs, and punch‑list items.
• Identify add‑ons, upsell opportunities, and out‑of‑scope work, and notify the Field Supervisor or sales staff before proceeding.

Required Qualifications

• Current or previously held Certified Alarm Technician certification, alarm license, access control registration, CCTV registration, or similar low‑voltage/security credential preferred. Expired credentials must be eligible for renewal or replacement.
• Minimum of 5 years’ hands‑on field experience in access control, video surveillance, low‑voltage systems, electrified door hardware, locksmithing, or related skilled trades.
• Experience with electric strikes, electrified exit devices, electrified levers, maglocks, REX devices, door‑position switches, power supplies, and relays.
• Basic understanding of IP networking, including PoE, switches, NVRs, IP addressing, and network‑connected security devices.
• Strong communication, customer‑service, troubleshooting, and documentation skills.
• Valid driver’s license with a clean, insurable driving record.
• Ability to pass background check and drug screening requirements for security licensing and customer site access.

Helpful Experience

Experience with Mercury-based platforms (Avigilon, LenelS2, Gallagher), Avigilon Alta/Openpath, PDK, 2N, Kaba E-Plex, Alarm Lock, LTS, CDVI, biometric/mobile credentials, commercial locksmithing, door coring, and commercial door/frame work is helpful but not required.

Physical Requirements

Must be able to read, write, understand, and communicate in English sufficiently for work orders, safety instructions, manufacturer instructions, and customer communications. Must be able to lift/carry 50 lbs.; maneuver heavier materials safely with assistance; kneel, crouch, stoop, reach, use hand tools, climb ladders, work above ground, and work indoors/outdoors in varying weather conditions.

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Health insurance
• Paid time off