Low Voltage Technician I

Heartland Business Systems, LLC.; Columbia Township (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Heartland Business Systems, LLC. is seeking an entry-level technician to assist in the installation and implementation of video surveillance and access control systems in Columbia Township, Missouri. This role involves working closely with team members and maintaining high-quality standards.

The ideal candidate will have a high school diploma, a valid driver's license, and basic computer skills. Responsibilities include performing installations, troubleshooting issues, and ensuring compliance with safety standards.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver’s License essential.
• Basic knowledge of computers is necessary.

Responsibilities

• Assist with installation of video surveillance and related systems.
• Perform cable pulling, terminations, and device installation.
• Maintain compliance with company and safety standards.
• Troubleshoot basic issues under supervision.
• Document time and materials for work completed.
• Communicate with customers and team members professionally.

Skills

Communication, Oral

Problem Solving

Active Listening

Customer Oriented

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Basic hand tools

Power tools

Job description

Position Summary

This role is an entry‑level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. It works closely with the Foreman, Project Manager, and other team members, and is expected to build technical proficiency while executing assigned tasks with quality and professionalism. The role also maintains quality standards and provides a positive customer experience.

Roles and Responsibilities / Essential Functions

• Install and support the implementation of video surveillance, access control, structured cabling, and related low‑voltage systems under supervision.
• Perform cable pulling, terminations, mounting, device installation, and equipment setup.
• Read and follow project drawings, scopes of work, and installation instructions.
• Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
• Troubleshoot basic installation issues and escalate more complex issues appropriately.
• Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
• Maintain accurate documentation related to time, materials, and completed work.
• Communicate professionally with customers, contractors, and internal teams.
• Demonstrate a commitment to quality workmanship and customer satisfaction.
• Continue developing technical knowledge and field installation skills.
• Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Competencies

• Accountability: Acceptance of responsibility.
• Active Listening: Attending to, conveying, and understanding comments and questions of others.
• Adaptability: Ability to fit into a changing working environment.
• Communication, Oral: Communicate with economy and clarity, actively engaging in conversations to understand messages and intent, and processing feedback.
• Customer Oriented: Desire to serve clients by focusing on meeting their needs, understanding concerns, and building trust.
• Decision Making: Selecting an effective course of action while controlling resources and expenditures.
• Problem Solving: Recognizing solutions for problems or potential problems and applying contingency plans.
• Working Under Pressure: Maintaining composure when exposed to stress.

Preferred Experience

• Experience with Access Control systems and associated hardware/software.
• Experience with Low Voltage Cabling, Construction and/or Electrical Field.

Required Skills, Education and/or Certifications required

• High School Diploma or equivalent.
• Valid Driver’s License.
• Computer Skills: Microsoft Office Suite (basic knowledge of computers).
• Able to use basic hand tools and power tools.

Equal Opportunity Employer - Including Disabled and Veterans